Animates Sylvia Park

Tidy and clean branch with huge variety of pet stuff - from food to toys, etc. The staff were knowledgeable and helpful.

Used the dog groomers here and they were excellent! I was also over an hour late picking up the dogs because of a meeting that ran over and I called to apologise and they were so good about it and even didn't charge the late fee. Thank you lovely groomers and I'm so sorry for being late!!!! Bob and Pippa look great!

Being a first time cat mum caring for a stray kitten I had no idea what to do.ZEE WAS ABSOLUTELY AMAZING, very informative kind and professional.Recommended me the best kitten food and essentials and gave me advice! Friendly and welcoming!

We had to travel from Mangere but we will use Animates Silvia Park Groomers again it was a truly wow experience from start to Finish there were Other Medium and big dogs there as well but Susan is more than capable to manage as our Japanese Spitz Bella is a medium sized dog and she was very relaxed with Susan they have a fully adjustable height bar that can accommodate any size of dog and it keeps your dog at the right level while being clippered and they do a fantastic job washing and drying whist being chlippered in style. When susan rang me to let me know bella progress and then I saw her I just remember smiling alot at first I had to step back in mind as bella was like pure white I was really surprised.Susans skills are amazing.thanks animates.

Thank you to the grooming team! Excellent customer service. Milo looks adorable.

Decided to try the grooming service at this branch however we unfortunately won’t be rebooking. Not sure if they were overbooked, understaffed because it was the weekend or just poorly trained, but our two dogs were returned to us with jagged, uneven lengths of fur all over, and several knots behind the ear and leg etc. Just an all round bad job, we had to tidy them both up that same day. At $90 per groomed dog, we’re just used to a higher quality service so will be booking elsewhere next time.

First time pet owner here. I was looking for nail clippers to cut my kitten's claws and advice on how I would go about cutting them without out hurting my kitten or getting myself bitten. The staff here were super friendly and was super helpful. She showed me how to use the cat claw clippers. She gave great advice and tips to cutting my kitten claws. Her advice worked without any harm to my kitten or myself. The nail clippers them self were affordable. They do have a fancy brand which was $10 more, they were still affordable at $33 but I saw a $22.49 pair I asked if they would do the same job she said yes. Great winning! I suppose the fancy brand was like the Louis Vuitton of the cat world and I went with Nike lol.This will be my go to pet store for friendly service, trusted advice. (and affordable prices if you're looking for nail clippers for your pets)

Horrable experience, very poor quality items. This toy rope was setrived three times in the first day of owning it and it broke. I took it back the following day and the staff didn't want to know. Never returning.

The staff in this store - especially Thursday to Sunday - when I usually get the time to visit - are really really great, so much so I even took my puppy to meet them when they said they'd never seen the breed!!! :)