Buddha Travel & Tours - New Zealand

I have contacted Aliza for arranging my parents flight ticket. She provided all the information and travel documents required during this pandemic as well as explained things thoroughly when in doubts. Thanks to her my parents reached home safely without any hassel in between.She is very welcoming and goes extra mile to help her clients. I will always contact her for our travel arrangements.

Great service! Thank you Aliza Shrestha for great customer service by providing best deal ticket to Nepal. Thumbs up Aliza and keep it up we will be back.

Great customer service and a big big thank you to Aliza for being so helpful going extra mile as she did my mother in laws ticket to go back home Nepal and we were very concerned because of pandemic but she made us feel very special and assured us by checking every steps and checklist one by one from PCR test, luggage and so on. Always very responsive via email, text and phone when we have queries regards flight. She even came at airport on departure to meet in person to see everything is up to date and ready to fly. Hence, my mother in law reached home safely without any hassle and she wanted to thank too. We would recommend Aliza and buddha travel to our friends and family also want to tell the company to look after her. She is a gem of your business.

I was dealing with Aliza recently in Auckland NZ branch & received an excellent 5 star customer service in a very helpful & professional way. She has exceeded my expectations & can't speak high enough. I would definitely look forward to get assisted the same way & enjoying Buddha Travels services again for my future air tickets etc. Thanks again Aliza. You are great & simply the best.

I was outside their office and called to be let in. The person answered but hung up on me multiple times the rudest dude ever!! Do not use their services!!

Not a good experience with this travel and tours. Some staff need to learn customer service and take responsibility will never go through this again and definitely will not recommend.

I had the pleasure of working with Ayush, a fantastic travel agent who provided exceptional service and care during a recent last-minute flight booking. Despite the time constraints, Ayush ensured that all my requirements, especially considering my limited mobility, were met flawlessly.Ayush's attention to detail and understanding of my specific needs were remarkable. He arranged a wheelchair for me upon arrival at the airport, making my journey comfortable and convenient. This thoughtful gesture truly made a difference in my travel experience.Ayush's professionalism and expertise were evident in every interaction. He listened carefully to my preferences and swiftly presented suitable flight options that aligned perfectly with my schedule. His prompt responses to my questions and concerns further demonstrated his commitment to customer service.Thanks to Ayush's efficient organisation, I enjoyed a seamless journey. The wheelchair assistance at the airport was flawlessly arranged, ensuring smooth transit through security and boarding. Ayush's dedication and friendly demeanor made me feel valued and well taken care of.I highly recommend Ayush to anyone seeking a reliable and compassionate travel agent. His attention to detail and commitment to meeting individual needs set him apart. Whether for last-minute travel or specific mobility requiremnts, Ayush will ensure your trip is planned with care and consideration.Thank you, Ayush, for your exceptional service.

I had to send money home on an urgent basis and thanks to Aliza , my relatives got money on time, everything worked for us. Thank Alizaa for your awesome seamless service and personally taking extra steps to make sure my needs were met. You are amazing to deal with.

Staff need to train more as they don't have knowledge to speak to the customer.The way the guy was talking was like sitting in the bar and ordering.Willing to book tickets but Better go to another agency .

Higly recommand Buddha Travels, especially Aliza she was very helpful. I was able to organize my complete travel just over the phone. Appreciate Aliza's service for being so patient and friendly.