Southern Hospitality Limited

Always great browsing around all their amazing hospo products...always find something you need:)

Not reliable, not responsible, not professional, problem marker and rubbish customer service. The worst company in the world. They refuse to fix all problems caused by them and make lots of excuses. I need to fix all issues caused by them on my own expenses. Don't waste money and patience in this company.

Horrible customer service. No stand up when customer comes. A blond woman has no interpersonal skills whatsoever. I went looking for chef shoes no help provided. Basically she said go there and look. Will buy shoes elsewhere.

Visited this afternoon and I was super impressed with the service I received! Thank you!

Excellent communication and personable service from Georgia. Products were delivered promptly and quality seems very good.

I have had the worst customer service ever experienced in the past 40 years! Quite unbelievable. A simple order for a table top and base has taken 6 weeks and we are still unable to assemble the product which arrived with no instructions as to size of screws which are clearly non standard (after a visit to Mitre 10). I will NEVER deal with this company again.

As I have a hospitality industry for 20 years , this was the worst experience of purchasing good to southern hospitality. I will never recommend to buy anything from them as there service is worst even they are unable to solve a problem . I have some product from them and I have return one product to exchange one product and they have changed me again.They will only take care of you if you are buying more than $100,000 of good and the rest of purchase below 10,000 , they can be bothered .

Great service! And Customer Care! Will recommend 24/7!

I ordered a pan in the morning. Got it delivered that afternoon. Fantastic quality

I purchased wine glasses for my bar through Southern Hospitality back in 2014. The glassware had incorrect pour lines and after some months of scrutinising our wine losses with independent stocktakes, it came to light that the pour lines were marked incorrectly meaning that we were oversupplying every glass of wine sold by the glass, which was a substantial amount of product (around $18k). Southern staff acknowledged the issue and were very accommodating at first about getting the matter resolved. After meeting with the manager I was told that we don't see this as our problem" because they engaged another party to print the glassware. It defies logics that Southern Hospitality would not be responsible for the contractors they engage to fulfil a contract but it has certainly been a warning to me. I was hopeful at one point that this would be resolved as Southern Hospitality passed the matter to their insurers. Yet it is now in August 2017