AA Centre - Barton Street

I have never faced this type of rude behaviour before. The elderly man who wears spects in the counter was so rude to customers. While standing in the queue I was monitoring his rude behaviour for few other customers too. His poor customer service and demanding attitude doesn't suite to his profession. I have seen there are few other people also have given same dissatisfaction on this person's rude behaviour. He doesn't know even how to talk to a pregnant lady. I was truly worried about the unexpected rude behaviour and I think it is better to look on the company's side. If this unprofessional rude behaviour continues, I am pretty sure that it will negatively affect the reputation of your company as well.

I've never been one to post negative reviews, but I feel compelled to share my experience regarding the gentleman with glasses at the counter. Unfortunately, I found him to be quite rude and disrespectful. It's essential for customer service representatives to show politeness and understanding, as everyone faces their own challenges in life. It's disheartening when someone's personal frustrations are taken out on others.

My visit started well, a car park right outside the front door! Nothing to do with AA but a good start nonetheless.There was a bit of a queue but the staff seemed to mow that down quickly.The attendant processed my request efficiently and was a great communicator. Before I knew it, I was out of there, wondering what to do with the rest of the afternoon. All in all, a great service.

Fast, friendly service. Had to convert my driver's licence and it was a smooth process with a friendly smile.

The greeter helps you with the forms. Lots of tellers available. Quick and prompt process. Much more fun than doing renewals online.

LOVELY and helpful staff. I'd had my car broken into and been robbed, where a fairly significant amount of money was stolen, along with my wallet, cards and licence. It was an extremely stressful time trying to sort everything out, and the staff at AA Barton Street made the process of licence renewal as smooth as it could be. Thanks team.

Long queue, 4 windows was only 2 available.But the overall service was OK

The team at AA Barton Street was very friendly, professional, and extremely supportive. Whoever runs the place, is obviously doing a great managing job and thus the team customer-focused and helpful. Thank you!

I was so nicely surprised with the amazing service here today! We were really looked after. Thank you very much Fiona!