Pack & Send Albany

I needed a very fragile doll house and contents collected from a Trade Me seller in Auckland, and sent safely down to the South Island. And that's exactly what the team at Pack & Send Albany did for me! They collected the item from the seller's door, making it very hassle free for her, then packaged it up so safely, it arrived in perfect condition. I was very impressed with their packing methods! They even delivered to my door. The whole transaction was so easy and Rachael was lovely to deal with. Thank you all!

Very good service. I have been told 1 week for delivery but got my stuff in just 3 days. Very fast and reliable. i would definitely recommend everyone to take their service within reasonable price.

I needed to ship two crates of household stuff to the UK from Albany. Fortunately, I noticed Albany Pack & send while driving down Constellation Drive. They quoted me various options, and explained exactly what each option entailed. I opted for the stuff to be shipped to my door. They took care of all the admin and advised me on how to do a TORS application with UK customs. A couple of months later, I was advised by the UK freight company that the stuff was due to arrive soon and that they needed the TORS application. I provided the TORS application, and the stuff was delivered as arranged with no hassle whatsoever. They packed my stuff very nicely indeed, and they took care of all the paperwork. There were no unexpected extra costs on top of what I paid them, which was great. I can't recommend Albany Pack & Send highly enough. I would not hesitate to use there service in future.

Michael from Pack N Send Albany was outstanding in his assistance with my complex move of equipment from Auckland to Nelson. He provided great advice on how to pack the gear and then repacked it all onto a pallet for safe delivery. Helpful at every step and he kept me informed, would not hesitate to recommend these guys :).

I shipped six boxes of personal effects to the UK because I was migrating. Friendly in-store service from Robert was great. Unfortunately there was vague advice about VAT and duties at the UK customs, so I had to wait an extra month and liaise with UK customs and DHL ourselves. P&S did not help with this at all.It took almost 8 weeks instead of 4-6 as advised. I provided some feedback about the missing steps in P&S process in hope that future customers are not left guessing and frustrated like I was.Temper your expectations when it comes to sending items overseas with P&S. Their assistance seems to end once the items leave the warehouse.

Michael, Rachael, Robert and Bruce are the most helpful and accommodating team. They go out of their way to ensure everything goes smoothly with all the shipments we send and receive. They offer a fantastic service and really know what customer service is all about. Thank you for being such an amazing team and providing the service that you do.

A quick friendly service but unfortunately a very loved heirloom vase was broken by one of their packers. We expect perhaps something being broken in transit but not before it even leaves the shop :-(. So disappointing.

I had two large/heavy boxes that I posted on a Friday afternoon that I needed in Palmerston North by Wednesday. I was a little concerned as I know many couriers don't work on the weekend, and the fact that the Tuesday was a Public Holiday (ANZAC Day).The customer service in store was excellent and the packages arrived on the Monday!!

Many thanks to your service for a very satisfactory packing and delivery of my goods to Melbourne. The expertise in packing and handling was top of the range, and can I mention the help and courtesy shown to me by Racheal was greatly appreciated. Thanks for a super job. Jim Irving.