Hunter Home Christchurch

Happy with product but mix up pricing . Some chairs were not available and we had to wait 6 weeks which was ok but when time came to collect was told to pay incorrect amount. (Phone conversation). I explained I had paid x amount but young woman argued with me and did not apologise when she was proven to be wrong. An “Oo I am so sorry “ would have been nice. In fact she was quite rude.

The customer service at Hunter furniture is average! We have purchased a 3 + 2 seater leather lounge suite, a single three seater couch, an individual chair and now another leather couch over the past 10 years. We obviously keep going back because we like the product but certainly don't go for the service....small update, thanks for the reply 'Hunter Team'. No we are not enjoying our couch, it was due late Sept. We are now told it will be at least mid December, that's bad enough but us contacting you for a delivery update rather than being contacted by your team isn't really good enough.

Thanks Hunter Home for a wonderful experience! I was served right away by Jamie, who was super helpful! His service was beyond my expectation, and I could tell he was trying to get me the best deal he could. I would highly recommend seeing Jamie!

This review relates to to purchase we made a while back.We purchased a custom spec corduroy couch. Was happy to pay good money for it as it was custom.We paid extra for a stain warranty and chose a light color based on the assurances given. It quickly went off color and when (within the warranty period) we called to get them to come out and have a look the guy from Hunters was aggressive, competitive and generally unhelpful - telling us that the fading was normal and they wouldn't do anything.He was so unpleasant we asked him to leave. After this terrible experience hell will freeze before we buy any more furniture from Hunter Furniture. Warranty isn't worth the paper it's written on, and they sure get agro when challenged on this.

The sales team who have a real flare for interior design, were helpful and knowledgeable while we chose our couch and accessories this weekend.

Bought a locally made lounge suite for $5500 thinking it would be great quality. Unfortunately, the fabric became worn within a couple of months and it now looks like something I've let a bunch of cats live on for about 10 years. The store told me this was usual wear and tear, and that this would not be covered by warranty. They sent me a cheap depilling machine to help with the rough texture, but it made no difference. I'm still extremely disappointed with both the product and the dismissive response of the company. I'll never shop here again.

Great service from Jamie and the team ... Thanks for your best help.

Hunter Home Christchurch - we were delighted with the quality of your service. Casey helped us with choosing new furniture for our holiday home and co-ordinated colours with cushions etc. The end product looks stunning! Customer care - Penny was also great keeping us informed of delivery etc. Then we went back into store and met Jamie who was great helping us choose rugs and plants to finish off the space. Thank you for your professionalism and friendliness - we couldn’t have asked for more!!Dawn and Mark Green

Great range of furniture. Fantastic service from Jamie. He went above and beyond to ensure that we had the right sofas and colour matched accessories.

We came to Hunters 2 weeks ago, looking for a lounge suite for our new home.We talked to Jamie first and he took time showing us various suites. When we found one we liked, but thought it might be too big for our space, Casey helped us by scanning our floor plan to her program, so she was able to show us how the different suites would fit in our space which was so helpful to us and we we really appreciated the time she took with us.Even though we didn't end up buying a suite from Hunters, we could not fault the knowledgeable, friendly service we received from Jamie and Casey, they really made us feel welcome and answered all our questions, so we left Hunters after a very positive experience.We would not hesitate to recommend them to our friends and family.Gloria & Kevin Roulston