Metro Performance Glass

Efficient, friendly, good value. My preferred glass/mirror supplier. Thanks.

I called into MG about 5 weeks ago, a few office staff hanging around. I wanted a quote, was told the person doing quotes was away on holidays, no one else knew anything. I filled out a questionnaire with all my details . 5 weeks later hear nothing back. today i phoned during business hours, no one answer, only get standard recording ,we will be with you shortly.Thanks to other that confirm my suspicions . A bunch of cowboys with a fancy office. First impressions, front line staff.

Called up at 10am in regards to a window that needed replacing and a young fella arrive at 1.30 was super impressed and how quick this service was. Really appreciate it thanks team!

Good service good job thx

Brilliant company. did a major glass panel replacement that had been vandalized all in a few hours. Came shortly after we asked for assistance. measured up and soon after brought the glass. Great job. Highly recommend this company.

Appalling service when they don't answer the phone for over 45 minutes. We had four retro fit windows ordered. Took 3 months to come and they were all the wrong size. Also, their aluminium was scratched. Had to wait weeks more for the right size.Hopeless.

WARNING - DON’T USE METRO GLASS!! Read the outline below:1. I had someone out from MG to measure our backsplash in our kitchen ($1417.30)2.We got it re-measured when we confirm the job ($1502.90)3. As requested, I paid the 50% - 16th Oct to get the job underway4. Installed just before Xmas. Final 50% of requested to pay. However, the 2nd 50% had gone up to $462.50! Total for the next 50% was $1213.955. Emailed back that day (20th Dec) asking them to explain why it has increased. No reply6. 17th Jan I get another email saying I have an overdue payment. Again I asked MG to explain why the second 50% was almost $500 more7. I get an email back saying “I have done some investigation…” and our sq meters had increased (even though they had been measured twice by MG and they did'nt come out again) and they had sent another invoice out, which wasn’t true8. I was obviously getting very frustrated and email back. I then called the manager at MG (Tony Wilson) as I was feeling deceived and manipulated into paying more, and MG we trying their best to justify it9. After this chat I get a call back a few hours later saying it was an “internal comms issue” and I was wrongly changedI felt fortunate getting out of this situation, but many others would fall into their trap. It’s just flat-out bullying. So I recommend everyone shop around and avoid Metro Glass!!