Ormiston Medical Centre

Very bad service my friend called in for appointment that was agent regarding infection. They said no booking at the moment all doctors are fully booked. Wait till next week. What a pathetic reply she has to wait till next week till then she has to suffer? even she walked in to see Doctor but she was told she cant see any dr

Zero star - their receptionists and doctors need to learn how to speak English first before dealing with people. Worst experience ever, wouldn't recommend it to anyone. Doctor was absolutely useless,couldn't provide me with any advice,no medicine was prescribed either. Now I have to pay $20 fee for nothing!The only reason I've booked an appointment there as Botany Junction Medical was fully booked. Will never go there again!

I called up to enquire about the services as I need to see doctor today. One receptionist named Ronda (I got her name when pick up my call) was impolited and impatience, she even cut my line. It is either No management or Bad management, how come the staff provides this service ? They hv many staff but this does not mean they can provide good and comfortable services, pity !By the way, I learnt the people sharing their experiences below and mgmt always said they will look into them. It seems not only staff problem, mgmt also has capability in managing the clinic as people keeps pointing out the problems

They are a funded centre, so the price is good. But the receptionist is very hard to deal with. She doesn’t seem to understand you fully…and is constantly distracted by other things.

Joined here only because it was closer to home. Big mistake.Doctor is so scared to ask for blood tests and keeps on saying You are fine

Amazing team of clinical and admin staff trying to do their best in the current climate. Sadly many of the reviews don't appreciate how a clinic is run, the high demand on services and appointments and the daily abuse the staff receive. These comments reflect that lack of empathy and understanding that staff are trying to do the best they can with the resources available. There is no favoritism, there is a shortage of staff, some staff do cry because of their patient interactions, but patients do not see that.Don't believe all the negative reviews, you don't even have to believe this one, but do remember, staff in medical centres are doing extremely difficult jobs and dealing with people at varying levels of, and often elevated, anxiety, mental health and stress as well as coping with their own.Please consider this when dealing with staff, not just here, but anywhere.

I called to make an appointment and a mature Malaysian lady answered the phone. Unfortunately, she spoke to me in a rude and disrespectful manner. Despite asking if she was busy, she didn't respond. I even requested her name, but she refused and pretended to be occupied with work. However, when she picked up the phone again, her attitude had completely changed. This wasn't the first time she had behaved this way; it was a recurring issue. I hope the clinic takes her service attitude seriously. While I'm grateful for the opportunity to share my bad experience, I'm concerned it might cause discomfort to elderly individuals who are already feeling unwell.

when dealing with the receptionists, I got the impression that they were not very concerned with my health problems, even though that I'd told them it was quite a concern and whether I could get an earlier appointment with my gp (not like 9 days later). They would assign me with another doctor in order to get an earlier appointment, who wouldn't write me a blood form for some items, which I'd normally get from my gp like every half a year. I had to return to the centre 3 times in order to finally get my blood form. I have moved away from this medical centre.

I had a really bad experience, since I m supposed to get my prescription at noon, because my daughter had just had her vaccine on that day. I went to the pharmacy and they still haven't sent my daughters medicine. Call the GP reception, went to the GP again and they still haven’t got it sent to the pharmacy yet. When I call the nurse office the voicemail said the prescription will be ready in 2 days.??? What ! She will recover in two days if she has a fever

I came here for my daughter to get her 6Month injection but they said they couldn’t see her because she wasn’t 6months yet. BUT she was. They went by weeks not months. Please get better workers.