Terry Longley & Son

Highly recommend Terry Longley & Son. Great communication and professional in all aspects. Terry is very helpful and caring, you can be sure that a difficult time will be made beautiful.

These guys were absolutely wonderful when our dad passed away. Tony especially, very gentle and understanding and compassionate. Our family were put at ease from beginning to end by Tony and helped ease our grief thereby. Highly recommended

A huge shout out to Michael Bates. Highly recommend this man. An expert in his trade. Helped coordinate between our challenging family needs to make sure everything went well. Above and beyond our expectations. This guy makes magic when things are extremely challenging.

Very professional, warm and nice service which let me feel my son was highly respected and looked after. Very quick and skilled arrangement even on weekends. It was very nice that we could keep the key to see and say goodbye to my little boy in the well decorating viewing room based on my son’s favorite character PJ MASKS. It made us feel better though lost him is really really sad.Thank you thank you very much.Highly recommended.

The Longley Team are absolutely amazing. At a time when we had to say goodbye to someone from our family, they made us feel like we were part of theirs.Absolutely beautiful people. Thank you guys so very much for everything.

Absolutely professional team. Highly recommend. Polite helpful reception staff, and the Funeral Directors are fantastic. The compassion, organisation, advice and support has been wonderful for us over the years as we have had elderly parents pass away. Would not deal with any one else in Hawkes Bay.

DO NOT USE. We had the most unprofessional service provided. We were warned about your services but went with you anyway as you have been our community funeral director for years. Staff are rude and management think they are to good to deal with us direct. It has taken me 2 weeks to build up the strength to write this. Im sorry Dad we made this decision for you. I would let them look after a Dead Gold Fish.

Over the last couple of years our family have lost a number of loved ones and every single time we have chosen to use Terry Longley and Son Funeral directors. The level of service has been outstanding and the compassion and empathy shown at a very difficult time has been second to none. From the minute the process started right down to the follow up calls weeks later, they let you know they genuinely care and you know are in good hands. We felt Michael Bates was exceptional to deal with, nothing was too much trouble and he even offered us a key to the viewing room so we could go in at any time of the day or night to say our goodbyes. Anne Fortune also spent a great deal of time with us ensuring nothing was missed out of the service and showed such devotion not just to her role but to our family.Thank you so very much Terry Longley and Son team, you are absolutely amazing and we would highly recommend you!

Forever grateful to Michael Bates. Made a horrendous and difficult time seemless and even easy. A total expert at what you do. Thank you so much Mike.

I do not need to imagine how traumatizing loss is.Terry, thank you so much, you represented our Son with grace, swagger, style, and with so much awhi.... you are like a waka in a river, gently flowing downstream with our loved ones on their final journey.The touches, the celebrants, the communication, the.inside.knowledge that comes with you, helped us during those first days, knowing Ray.was in great hands.I cannot stress enough how much an understanding, awhi filled service like this helps fill that void, and fills it with love and a celebrative experience.Thank you