Fernz Motel & Apartments Birkenhead

Wonderful experience. Jan and her team could not have been more friendly or helpful. Room was spacious, fresh and very clean. A home away from home. Had a twin single unit and it had 'everything' cooking and laundry wise. Ideally located to wonderful eateries/supermarket/shops. Would definitely recommend and will return if I am in Birkenhead, Auckland again.

This place is so great. Super clean and nice. The only thing is the parking on their basement but there plenty of off street parking available.

Very comfortable motel. Very welcoming staff on the front desk. Convenient location. Very well kept and clean

Ideal location adjoining central Birkenhead, so handy to cafes and shops, bus stops, motorway link roads etc. It's a newish development constructed in 2 blocks. Parking is underneath each block. Room-size varies and are compact as such but have all you need.

I did not stay here, but rather tried to make a booking for a group of 12 women. After several messages over a few weeks, I finally got a response this morning that was totally rude and unprofessional. I was accused of sending random messages" and told that I didn't exist. They had my correct phone number and email address. I was appalled to be treated to rudely by someone in the hospitality business. My husband called her from my phone and asked her to please call me and sort it. She didn't

Very handy, near new motel accom. On site parking. Within walking distance to busy local shopping centre, buses and SH 1 motorway - either for north or south connection.

My partner and I LOVED IT! Room was so beautiful and clean but the best part about it was the beautiful view to the city. Bed was so comfortable, slept like a baby. Management are the most friendliest people in the world. My first stay at a motel and I loved it. Highly highly recommend Fernz. We loved our stay there and will definitely go back. Thank you Ayliese and Jan for your A+ service

FERNZ is our preferred accommodation when myself or my staff are needing to travel to Auckland. Their Hospitality is 2nd to none and we have always had the most pleasurable of stays. Jan is so kind and lovely to deal with. She organised our corporate group of 38 staff members flying in from the UK, Australia and Canada over 5 days, and made it so easy and stress-free. She really went above & Beyond for us!! The rooms are clean & cozy, location is perfect with great restuatants nearby, and it feels really safe. Crossing paths with the cleaners and receptionist on occasion, they were always smiling and cheerful. It is such a warm and welcoming place to stay. Thanks FERNZ & thanks Jan! See you all again soon! Bx

We stayed for 3 nights at this motel which is close to nearby shops.Everything was at hand and plenty of beverage supplies. The room was very clean, great shower and lots of soaps, shampoo etc. We also had a nice balcony to sit out and relax in the shade in the evening. Good parking within the motel grounds. I would definitely recommend this motel.

The rooms arent clean. Hair on bed sheets, black stuff (looks kinda like Foot steps On Bedsheets). One Of the pillow Case had Blood stains & another had moldy Dots on it.tables were very dirty, we wiped it ourselves & the wet sheets turned all dusty grey brown.glad we brought wet wipes due to covid to wipe surfaces! & our own bedsheets as it was a stay for more than a week.1 extra star just for the service provided.