Beauty By Sumit Upper Hutt

Had gel polish removed on finger nails. The tools they used were brutal and she was sanding off my nails as well as the polish. Had to ask her to stop at one point it was painful. My nails are totally ruined now and incredibly weak. They look absolutely terrible.

I would NOT recommend at all. I got eyelash extensions done and was surprised afterwards seeing the lash spool was a communal client one and put to the side with other brushes. Not cleaned. As a result I got a raging eye infection, have had to go to optometrist on 3 occasions, 4th later this week. Was told there were 3 cuts on my pupils, went back 2 days later as it wasn't improving and it wasn't cuts it was now 5 deformities that was a cold sore in my eye! I have never had a cold sore in my life. I've spent so much money on optometrists, eye washes, infection drops and now a cream I have to put in my eye 5 times a day for 3 weeks. Haven't been able to go to work for last two days, sensitive to light, have lost vision and major headaches. They haven't replied to my email.

Absolutely annoyed that I told my mum to go to yous rather than her usual, just for her to get there for her 9:30am appt and yous haven't even opened up. Yet the opening time says 9am, that's tacky and lazy. Definitely won't be sending anyone else to yous.

The service is always 100 percent perfect! friendly staff! and my nails last for weeks and weeks!As do my eyebrows! thank you!

Worst place I’ve ever been- there is no way the lady I had doing SNS is trained at all!!!!! Sooooo bad! Wouldn’t even give them 1 star

I love visiting Beauty by Summit. Each time I go in with or without an appointment the staff are extremely polite and never have to wait long. The services are terrific and great value for money. Trustworthy and reliable work. Thank you Beauty by Summit from a happy customer. Keep up the great work

At Upper Hutt branch. The service was ok, was quite cheap price. However my hair was handled quite roughly. I had to ask a few times for them to not brush my hair so hard, i could feel it ripping.I was happy with the results but my hair was quite damaged after. May not go back or recommend.

Terrible SNS nails experience at Upper Hutt branch. Technician was clearly not qualified. Ruined my nails, cut me with the drill and caused me to bleed during the service and damaged my cuticles just doing removal. I walked out afterwards, wasn’t sitting through anything more! Company also deleted my feedback from their social media which doesn’t show transparency. Avoid at all costs. Worst salon experience of my life.

DO NOT GET YOUR LASHES DONE BY THIS COMPANY . TERRIBLE CUSTOMER SERVICE . RUDE STAFF . I GOT MY LASHES DONE HERE AND THE LADY GLUED MY EYE SHUT ,SHE FIXED IT BUT STILL .SO NOT TRUST WORTHY COMING HERE . ALSO IF YOU HAVE PROBLEMS W THE LASHES AFTER APPOINTMENT AND THE PROBLEM IS THE COMPANIES FAULT THEY WILL NOT GIVE U A REFUND OR CARE .