Greenstone Family Clinic

The worst reception ever. How rude are these guys. I've called 5 times n the lady answered and hung up straight away on all 5 calls. What a joke. My son is sick and this is how they serve the public.

Doctors and nurses are good.But toooooo hard to make an appointment! Need very long time to call in. When something that is not that emergence but need to see the doctor at same day, it’s always hard to make it happen.

The best doctors I have ever known. They really care about their patients, go the extra mile and are always kind and caring. Truly make a huge difference in people's lives.

Used to really rate this centre but the service is declining with each year and it's come to a point where we can't even get same day appointments anymore which is pretty dissapointing when we have a young child.

Over many years I have only had good experiences with this clinic and that's with Dr's and Nurses. I haven't personally had to make urgent bookings though I have heard it can be tricky however I suspect that's the case at most places.

Nobody is answering emails and phone calls here. Always on queue. Voicemail useless as well. Even enrolment takes too much time. Sad..

It is really hard to get through phone here. Always on queue and always dropping.

I would give this place less stars if I could, I have been going here for years and I've had enough, do not waste your time registering here. 39 weeks pregnant, I've been on the phone for over an hour waiting to get through to reception and have still not been able to talk to anybody and keep getting pushed back in the queue. Can't even make an appointment most of the time have to wait days in order to get one, let alone get on the phone with somebody. I've had enough of this place, time to find a new GP. The doctors are great which is an absolute shame, don't waste your time with this place

Been going to this GP since I was a child but they have really overcrowded themselves now! Can’t ever get through on the phone, can’t be see during the week as they’re always booked up. Waiting over an hour on the phone which supposedly says I’m in position 1 in the queue that I’ve been waiting in for 30 minutes - there’s no way in those 30 minutes both receptionists were on the phone/busy???? Somethings needs to be done with their phone system. I understand the shortage of drs, the drs here are GREAT! But it’s the wait on the phone & wait to even be seen is not worth it - especially when it comes to my child.