Attic Backpackers

Horrible experience. I understand it's affordable but if you can stay anywhere else, I suggest you do so. The cleanliness was questionable in the room since the garbage was full when we arrived in our private room. Everything was dingy and felt unclean. The kitchen was cleaned but blocked off so you couldn't even get some water for tea at 10am. The service was deplorable. We got kicked out of the lobby while waiting for our taxi to take us to the airport home. Who kicks people out of a lobby when waiting for a taxi home? We weren't making any noise or disturbing anyone. Just sitting and waiting and they kicked us out. Such horrific service I've never seen before. If you can, choose another place to stay.

We’ve stayed at numerous hostels in Auckland, but this is by far the worst. The location was decent but some major drawbacks meant we had a poor stay here:-The hostel overall is shabby and dirty. There was mould on the seating outside, duct tape held the roof together and the floors were disgusting.-Rules and guidelines are worded patronisingly, with passive-aggressive instructions on keeping tidy and being patient for the shower to get hot... but maybe that’s because many guests here can’t seem to wash up any dishes and fill the bins to the brim with alcohol bottles. Expect a throwback to all the worst parts of student accommodation.-Cleaning seem to happen whenever the staff feel like it- the kitchen randomly closed at 10am on our first day while we were making breakfast and we were chased out by an aggressive member of staff. Kitchen closing times are normal in hostels of course, but this was not mentioned anywhere in the hostel and had no consistency. Staff came into the clean the room before the 10am checkout time.-The room was too hot and poorly ventilated, making it difficult to sleep.-The hostel overall was over-crammed, with too many people stuffed into a small space. It felt claustrophobic.-We were not allowed to use any facilities after checkout, despite this been absolutely fine in all the other hostels we’ve stayed in.-The outside decking area could be a nice place to sit if they didn’t permit smoking there. If you’d like to keep your lungs it becomes an unpleasant place to sit and eat. Those who want to smoke should have to go downstairs onto the street.-Rooms were extremely basic compared to most other hostels available. No individual lights or plug sockets for the beds, doors don’t lock automatically, no storage lockers in the rooms.The above issues made this over-priced for what it was and a poor value for money compared to other hostels in the city.

Every other hostel we have stayed at in Auckland has been relaxed about us using the communal areas outside of our check in and check out times. What makes this hostel so special that they need to kick people out as soon as their time is up? The communal areas look disgusting despite the fact staff always seem to be in the process of cleaning the place. Maybe if you were running a 5 star hotel then you could be rude to your guests taking advantage of the facilities, but this is easily the worst hostel we've stayed at in Auckland so far - even LyLo is better than this place.

I've stayed in many hostel/backpackers and this one is by far the best. Clean, plenty space, plenty facilities and all round very convenient. The staff were very friendly and I always saw them cleaning or helping someone out. Kitchen space was huge with plenty cutlery and pottery, hot water and even free food. The environment was a bonus, everyone was so kind and as a solo female traveler I felt very safe here. Location is a bonus, close to the city so a 5 min walk or short bus trip would take you right there. I would definitely recommend this spot to anyone...Thoroughly enjoyed myself here and my favorite spot was the roof top area and guest lounge.

A really great hostel ! It is located in the middle of Auckland, only 10 mins walk from the train station ! The staff is so nice and it's very clean ! Do not hesitate, pay 10$ more than the cheapest hostel, but you will be in a good place to stay and will meet a lot of nice people ! Perfect to start your trip in NZ !

Definitely will not be staying here again.Pros:Good locationNice beddingHot waterNice kitchen and common spaceCons:No ACRooms are musty and smellFans in room (1 or 2 depending on # of people in the room) do nothing to help with the heatYou will sweat almost constantly unless you stay very still and even then its humid...Service (you are served by work away people usually, they were very blunt and didn’t care or make you feel at home)

Location is great, especially for intercity users, just near the skytower.The service is ok, staff are helpful.However, the room is kind of humid with low frequency noise from outside the window. It's quite annoying.The handle of door is loose, showering room's door would open by itself, kind of low quality of maintainence.

Affordable. Great location. The building its self has a lift that needs to be repaired. Panel is coming off on top of the lift. Also strong smell of fish and rubbish. I would give this place 10/10 if they fixed these two things..the manager is very welcoming.

ProsIt's a social hostel in a good location.ConsI didn't find the hostel particularly clean, and the staff were unhelpful/quite rude when I asked to leave bags and use the washroom slightly before check-in time.