Hallenstein Brothers Queensgate

Staff could be a little more attentive and offer to assist customer instead of letting them walk around aimlessly looking for something.

It can be awkward as a woman who loves suits, shopping at a men's shop but I had the BEST service from Mia yesterday. She helped me every step of the way, checking in that I had the right sizes, even ordering in the suit jacket I wanted as they didn't have the colour in store.It was so wonderful to have such great customer service while clothes shopping. It made things so easy. Definitely not the kind of experience I've ever had shopping at women's stores.Thanks Mia, you're awesome!Would definitely shop here again for my next suit.

Great place to shop. It was super comfy and great options. Staff here are friendly and helped me find the right fit. I would definitely come back as this is one of my favorite place now.

Customer service I give a zero!!. I was walking around for a good 10 - 15 minutes. No one came and asked if I needed assistance. I even had to move things so I can find the size I need. When I was served at the counter all they would do was gossip. I overheard one customer complain about getting no service. Do better Hallenstein Queensgate.

Thank you for going above and beyond to help us today. Top quality service.

Out of all the Hallenstein’s I have been into, hands down this is my favourite one. Been a guy I really hate shopping, but as soon as you walk in you get a nice greeting and they ask if there’s anything we can do to help. In a lot of shops now day the only time someone talks to you is you find what you want and take it to the till and pay for it. Moving on you can always find really good deals at Hallenstein and they have such great range of clothing selection.

not enough gold stars around for the customer service i received in placing an order for size 4 xl long over coat. it arrived the next day.communication at the counter when ordering & also communication to me when my order arrived. was absoultely top class.the price of the long overcoat was very acceptable. the quality of the overcoat was outstanding. i looked at other place first. some not stocking clothing for the big fellas in nz. some had high pricing but poor quality.in there dreams ! i know my purchase will last many years which is what i want.i brought a suit from them a few years ago. same plan. top quality clothing & aceptable pricing. i will return later in the year for purchase of two suits.thank you team well done. i highly recomend this place to those who enjoy upgrading there fashion scence.sincerly graham nelson.lower hutt.wellington.