Giltrap Botany - Volkswagen Service Centre

They service all of our Volkswagon EV Golf cars, and if you book your service in advance and ask for a loan car, you might even get the opportunity to drive a brand new petrol Golf, I did, and what an amazing car, with lots of pep. Great Service and friendly staff.

Great staff, professional and reliable services. They were able to quickly take In and repair my VW Crafter without any hassle. Would highly recommend to anyone!

First-time visit this VW service station, the staffs are very friendly and helpful. Replace the battery during the factory warranty program. Also, help me to fix the suspension noise issue. Plus washed and vacuumed the car. Thank you very much.

A very very important reminder, if you want to borrow a vehicle from there, please spend 15 mins or more to check very very carefully before you sign the agreement. I paid a repair bill for a less than 1mm tiny unobvious dent which is 120% not caused by me, because I didn’t find at the beginning. The biggest mistake is I shouldn’t trust them and only spent couple minutes to quick check around, and now have to pay for own stupid careless. I was a loyal customer for a few years, but this time feel so disappointed. Maybe it’s time to sell the VW and don’t want to visit this place anymore.

Huge thank you to Greg for sorting out Ute out fast without a booking. Really appreciated it as we only have one vehicle. Thanks again and see you next month for service

Outstanding service and friendly staff. I booked my Passat with Don in the service department and he didn't disappoint. The vehicle was diagnosed, repaired and groomed to absolute perfection. Will recommend Giltrap Volkswagen Botany to all owners that want their pride and joy well looked after. Great work.

Always great service. Greg communicates anything needed in addition to the agreed service. The cost has always been exactly as quoted. Nice to collect the car after it had been given a valet.

Great experience with friendly staff and fast, efficient service.Booking my vehicle in for a service was made easy by the helpful consultants that coordinated everything via email.On the day of the service, alternative arrangements were made for my loan vehicle to accommodate my needs.The service team helped out with speaking with my mechanical breakdown insurance and the team has had to go through a process to get themselves registered, which they also did. I'm sure this will be helpful when I have to address a breakdown I had.Also appreciated the fact that none of the repairs were being forced and the customer can think about and decide which repairs to take on.Thanks team

Absolutely amazing service!

They were amazingly helpful when I was in a tight spot. And in the end my car was also VIP cleaned and I was surprised that it cost less than I expected. They were willing to help me with transport too. Thanks guys!