Cook European Car Service

Outstanding service!I was absolutely impressed by the Cook European team. Communications, customer service from the phone to f2f. They even proactively offered loan car as well as drop off upon completion. You hardly get these even if you beg these days. Highly recommended.

Another incompetent BMW garage in Auckland. Call up Andrew about my BMW car's problem, ask him estimates cost and he told me maybe simple scan which cost $85 or maybe slightly more work around $200+, however when I bring the car to him, he did a quick scan in less than 5 min and Bill me $85 and told me he cannot find the problem, he suggested I leave the car with him for further check, I asked him how long he need and how much will be the checking cost? He told me he don't know... I don't feel good about leaving my car with him with a blank cheque and in the end don't solved the car problem but bill me with a large chunk of labour cost, kind of dodgy practice.

I recently took my Mini Cooper to Cook European for a service and am really pleased I did. Andrew and the team are excellent and I found the customer service impeccable (they even gave me a loan car). I was kept informed about what work was required and how much it would cost. I don't think I will be going to any other mechanic now. Cook European are the best!

Came in for a transmission service last week for e90 6hp. Prices were very good relative to other shops, loan car was good (no charge aside from topping up fuel), and andrew was very easy + pleasant to deal with.Will be going back again for future services

Great service,very Happy with the work done on our car ,very thorough,and quick .Had a courtesy car while ours was in . definitely use again

Andrew and the team are very good. Serviced my VW very efficiently, told me what needed fixing and their two cents. Andrew is a very knowledge person and has excellent communication skills. Loan car was requested and had a full tank of petrol. Highly recommend this workshop and I will be returning in the future.

I brought my BMW 650i to service it. The staff is very friendly, Andrew is very professional and skilled. He explained everything in detail. The pricing is fair and lower than BMW Auckland. Plus I had the courtesy car for free. Great service, highly recommended.

Superb service. I have been using Cook European for two years having my cars serviced and repair work. What they say in sense of price they deliver on, no surprises. You will experience exceptional customer service and A+ service quality. Andrew and his team will look after you all the way with honesty and integrity, thanks team for getting me back on the road at short notice, you deliver every time.Thanks Greg

I have been a customer of the team at Cook European for over 10 years now and am extremely happy with the top notch service this company provides. The team are friendly and professional. I leave my car there knowing it is in safe hands. The workshop is clean and well equiped to deal with any of our fleet vehicles and my personal European performance car. I would highly recommend this team.

Integrity, great value, and attention to detail - this is exactly what you want an auto mechanic to be. Each of the times I've used Cook European, Andrew and the team have always been helpful, friendly, flexible and communicated well throughout the assessment and work processes. They've gone above-and-beyond a couple of times and I highly recommend them!