Nature Baby

Lovely products and wonderful people who care to help you choose what to purchase. Love this place.

I love this product so much but shopping online would be much more pleasant.

Products are great but customer service needs more work.. One of the ladies instore was rude, cant even greet customers. Don’t work infront if you can’t be bothered. The other 2 were amazing though. Asked if I needed help.Also, rang the store a few times, no one ever answers the phone.

This is my go-to place for buying gifts for baby showers and first birthdays. Beautiful quality items of clothing and accessories that will last. I prefer this particular branch for it's great location and easy parking behind the building.

As an admirer of the quality of products and a frequent patron across your Newmarket and more recently Grey Lynn store, I was left with a sour taste with my recent interaction with a member of staff during purchase at your Grey Lynn store. After purchasing multiple products, the cashier asked if she could wrap our items in cloth" and if " we had enough hands " to carry the purchase out of the store. Not at any point during the interaction were we asked if we wanted a bag and as we were carrying our baby

I am just so touched and impressed with the customer service, friendliness and kindness. Got lovely organic cotton lovey

Really disappointed with the customer service at your Grey Lynn store today. I tried to exchange some items we were given for different sizes (all items still have their original tags) because my baby is too big for them and I was told that it wasn’t possible. So I left the store feeling really deflated because I love your products and was excited to get some new things for my baby to wear but instead I’m left with items she doesn’t fit and can’t get any use out of. It’s really disappointing and doesn’t fit with my previous experience with your brand or leave a positive lasting impression of it either.

Great store with lovely staff. My wife and I found the perfect gifts for our friends overseas who are expecting. They have a great selection of kiwiana goods and of course the buzzybee. A lot of their products are made with organic cotton, but best to check the label if in doubt.

I visited with my pregnant daughter today and after signing in and sanitising our hands we were happily browsing when the sales assistant left through a closed door to the back of the shop. She returned saying that the manager had asked that we were not to touch the clothes unless we were thinking of buying and then she would show us the items. This was a really uncomfortable experience and we would have preferred to know this before we started browsing. Why do they provide hand sanitiser if they don't believe it works. It would have been easier for us and the assistant if the Manager had approached us herself. I will spend my money elsewhere.