Chemist Warehouse Glenfield Mall

Good service, especially from their store manager. The chemist warehouse’s online booking system for this year’s (2023) flu vaccine was a joke, displaying all sorts of error messages. After telling the store manager, he really did follow up and helped us sort out the problems we encountered. Although there were numerous delays but we eventually did get what we needed.

Something weird is going on there with online orders. Website saying Available, you order it, Then it’s in processing, After it’s cancelled as unavailable. So recommend to check stock and display it correctly on website. Same thing happened when ordered from Wairau branch. Not happy at all.

I strongly suggest you do not fill your prescription here. The chemist staff are rude and always claim to never have enough stock to fill the prescription making you return. They never answer the phone. Say they never got my script from the GP when he has sent it. I never get text messages saying I have a repeat due like when I was going to New Lynn store. This is the worst chemist I’ve ever dealt with. MAKE SURE YOU CHECK YOUR MEDICATION BEFORE LEAVING AS YOU MIGHT HAVE PILLS THAT ARE NOT FOR YOU AS ITS HAPPENED A FEW TIMES NOW TO MY FAMILY.

Well organized. Easy to find products.Staffs very helpful.Thank you

0 stars - the young Phillipino guy that works there, turned down help to a young woman (wearing a scarf) just before xmas. He simply said sorry I'm on my break" and walked away - didn't bother directing her to the product she wanted or to other staff memebers that could've helped. The worst customer service. Not sure why he is paid to be rude to customers or even bother helping paying customers."

Edit: After making this review and going back to chemist again, the same lady's customer service had definitely improved and she's way more kinder now. Upping my rating from a 3 to a 4.Getting products from this store is great and all but the customer service is kinda awful, most of the time i get served by this lady with a hijab and eye makeup and she's extremely rude for no reason. Her face is extremely judgmental, there's no kindness in any of their tones when they serve you for at least a few minutes and they just want you gone in a second. Like please teach some of your staff to be kinder

Good service of staff on floor and at cash counter, very friendly and helpful. The tall lad with glasses working on the floor is very approachable and I appreciate his help. The shop is very clean and tidy and very organized with price displayed in colorful tags, so uplifting and makes me feel happy. I recommend to you all to visit at this store. It's actually my first time today and I am really pleased.

I had issues getting 3 months of repeated prescriptions transferred to here over a month ago as the dispensary department kept saying nothing came through. I wanted my prescription done here because the Asian pharmacist said I could get it $5 cheaper than the local pharmacy's price of $90. I went back to get a top-up yesterday; not only they’ve cut down the quantity of my medication to 21/30 without informing me why, but they also charged me $89, more than the discounted “cheaper prescription” price I paid for a month ago. I have been a customer of Life Pharmacy for over 15 years, never had an issue with any of mine or my family’s medications. We won't be going back here for a prescription again. To cut down the quantity of medication and charge more than the original price is fraudulent, dishonest and absolutely disgusting. If being deceitful is your approach to getting customers, the locals will be happy to see you go.

My only issue is that the isles are always full of boxes so when they are busy with customers it is impossible to get through with a pram

Customer service/attitude can be lacking at times, but good range