Aotea Gifts Auckland - Downtown

They have a delicious cookies made in Nz , I bought it a gift ❤️ The lady who works there is friendly

Great souvenir shop with plenty of health products, skin care products, snacks etc. Could be a bit pricey but the quality are guaranteed. Bought five skin care products and got another one for free. While I was walking half way back home, I had a look at the receipt. it charged me seven products which the staff scanned one extra. Had to walk back again and get the refund. This stories tells you to get your receipt after purchase and look at how items you are paying for. Overall, I would still recommend this store.

Best souvenir shop all over Auckland mainly becoz of its large size, wide product variety. you can just find all sort of NZ gifts here

Large store with spacious aisles, well-displayed selection of quality souvenirs at reasonable prices and friendly, helpful staff.

Somehow in NZ we allow these people to sell Shark cartilage supplements. Disgraceful considering the 90 million sharks that are killed each year for these types of medicines" that have actually no benefit. Amazing what people will do for profit. Please do the right thing and avoid."

I really disappointed with their customer service… Employees are not qualified at all and do not know basic rights and rules. Even the manager doesn't know them, that is sad. “The retailer can’t charge more than the displayed price. Any price misrepresentation is likely a breach of the Fair Trading Act”. Check the prices on the tags with the real ones while checking out. The tag said the magnet is 6.90$ but the real price was 9.90$ and none of them know about the customers right in that case. They asked me many times to grab different magnet if I need it for 6.90$. But they had to sell it for 6.90$. Horrible! Will never come back.

I bought this comfy cashmere cardigan two months ago at this lovely souvenir shop by the waterfront. The texture is super soft and warm. I was truly impressed by the optimum service provided by the gentleman who speaks both English and Mandarin very well. Always inviting, helpful and professional :). Thanks a lot !

Such a great experience! The price was reasonable, the set out was good and the staff were amazing. The staff made the experience so much more fun and were so friendly and genuine. Definitely recommend this place! And the quality is great

I would like to share my experience with this souvenir shop and tell you the story.We lost our Kiwi plush before coming back to France last year, and I asked the souvenirs shop to send us back a plush by post. First of all they were really fast to answer us. The bank transfer was ok.Until the French Postal office didn't find my place or maybe there was problem on the box... But the plush comes back to Auckland! Then Aotea Souvenirs send us back again the plush and we get it !!!Thank you so much for your patience and your kindness.The store is full of very nice things with really good quality. Don't hesitate to visit this store!Thank you again;I miss NZ and all this kind of nice people.All the best.