Just Prestige Properties

I have been an owner with them for more than 10 years, will continue to work with them as long as I have a rental property.

I had the unfortunate experience of dealing with the property managers at Prestige Properties. If you are expecting responsiveness and professionalism avoid this company. They were consistently slow to reply to any form of communication, sometimes never replying. Moreover, their unprofessional behaviour during phone conversations was highly disappointing. They often failed to handle conversations in a respectful and courteous manner, which only exacerbated the frustration I experienced while dealing with them.Following from our lease ending, it took them 20 days to send us a bond refund form. We had completed one and sent this in prior as given the timeline, we were not confident they would send us a form. However, they informed us that our form was invalid without stating why. At this point, I decided to contact the tenancy services where I was informed that my name was NOT on the lease. Prestige Properties – unsure how the name fits – had failed to send the change of tenancy bond form to the tenancy services. Although they are required to submit this form WITHIN 23 working days, 70 working days later they still had not. When contact was made with Prestige Properties regarding this, the woman on the phone informed us that there was a mistake with the form. However, this was not communicated with us. Nor was this reflected at the time, when we messaged them asking about the form to which they replied, “all good”. We responded by informing them that their communications did not reflect this and sent three messages asking why then that the form had not been submitted. To this the lady avoided, deflected and swore at us on the phone followed by telling us to shut up"

I am overseas and Just Prestige Properties has been managing my properties for years, Iwish them do short term rental too.

A+++++ will always recommend them to any of my friend.

My dryer was malfunctioned, the process getting it fixed was speedy, reported to Crystal,and she has sent someone to fixed it straight away.

Always prompt response and respectful, big or small Mark would always go extra miles to fix the problem. Recommend him anytime.

Crystal is very helpful, explained to me well. Move in smoothly.

Friend referred Just Prestige Properties to us and the kind staff has been very helpful of finding us the right property to live. Don’t have problem recommending them to everyonewe needed it.

Mark replies well promptly via email and text. Place has been taken care of very well. Bond fee has been submitted promptly too.

I have found Mark is very patient, professional and caring. Nothing is too much trouble and I appreciate the prompt replies and speedy repairs.