Trends Car Stereos - Tauranga

Outstanding work from the team, was dealing with Sam. He was a huge help and explained everything to me perfectly. Looking forward to going back to these guys in the future and will definitely suggest to other mates

Very thorough installation of car alarm, Sam was great. He also explained things to me in a clear manner, and didn't talk down to me - I very much appreciate this, refreshing change from some in the auto industry who seem to assume because I'm an older female I know zero about cars. Very happy to recommend this business to others.

Sam provided advice via email when I was looking for new CarPlay head unit and reversing camera for my Japanese vehicle, gave me some good recommendations and didn't force me to use his stock. Was happy to install a unit that I ended up purchasing elsewhere.Installation clean and tidy and done on time, Phil called me during the install to clarify exactly where I wanted everything, and Sam has been working through some troubleshooting issues with me in a very helpful manner.Highly recommended, A+++, would definitely return in the future. Can't understand why there are other Google reviews here saying otherwise.

Apparently I was aggressive and showing red flags because I asked if they could take some photos during a car alarm removal. He respectfully gave his quote $80 without photos, $200 with photos. I asked why so much with photos, he replied and I understood where he came from, I declined the photos as I cant afford $200 and asked if I could go ahead with the procedure. He then declined me because he said he doesnt trust I will stick with my original plan? What does that even mean?Money hungry, no customer service.

I visited them last week to get my car's speakers replaced. They were busy but we agreed to do it on next Tuesday. When I visited on following-Tuesday I was told that I didn't had any official appointment. They probably don't care about their customers time as they seem to have plenty of customers but I was very disappointed with their customer service.

I work for a dealership in Manukau, my heavily pregnant customer had an issue with her reversing camera in Tauranga. Rather than come up to Auckland while pregnant to fix the camera, Sam from Trends said he would call my customer that day and make a time to have the issue resolved. 2 weeks later and he never called the customer or told us that he was too busy to complete the work. When confronted, he simply said that he was too busy and couldn't do the job. The result of this is a VERY stressed woman who has had to deal with this on top of dealing with a new baby. It takes 30 seconds to write an email or make a call, or better yet don't accept work you have no intention of actioning.

Awesome I had an issue with my car alarm the guy fixes it in two minutes no charge. Super friendly and helpful. I will be going back to get a set of speaker upgrades.

Great service. Had an issue with my car stereo and other places I went quoted me hundreds of dollars but they fixed it for $20 and squeezed me in on the same day. Great, honest and fast service :)

I was dealing with Sam there and he kept me mucking for one month that parts will be here in 2 weeks then it was oh its holidays going to be more delay, i still waited and then i asked if the parts/kit are here he said yup and then i was aked to drop the car. For that i arranged someone and was hoping he will finally do it after weeks of mucking around then he rings me oh i though you had a bmw lol.. and when i asked for refund as it was taking too long and i can do it myself, he started blaming me for it and was rude on phone and then hung up on me. Never ever going there. Was my mistake to choose them. Finally after heap of argument and heat i got the refund and a big scratch on my car.

Sam was great. Informative, and helpful. Price was very reasonable for the work he did. Would recommend