BNZ Hamilton

I’m with 3 banks and BNZ by far has the most downtime - so many occasions I’ve needed to transfer money into my cheque account at the checkout and their app won’t work…..

Worse telephone support experience I have ever

Been with BNZ since 94, over the years there has been issues and BNZ for the most part has sorted them out. Currently one of the only 2 banks that would help me, get things sorted out to launch the new business..

I’ve been waiting for my card since the 21st Dec, I’ve called multiple time & 3 times given a different answer that apparently overrules the prior person. I’ve been told even with the holiday period into account I STILL should have MY card by now. I’m getting fees because of this. Get it together BNZ

Visited you're bank Friday 13 Nov 2020 and the lady behind the enquiries counter was quite rude. Every single one of the BNZ customer parking was taken so I waited alittle thinking surely a customer will be out soon, 10min sitting in a hot car luckily a sky city park opened up. Imagine my surprise to walk into an EMPTY bank, when I asked this lady why the carparks are all full she looked at me and with an attitude said there is a conference on an upper level. Not a happy customer here Shame on you BNZ Victoria Street Hamilton. Customers beware if there is a staff conference upstairs you're out of luck for a BNZ customer park. Disgusting to say the least!!

Just can't speak to anyone and can't wait between 49 and 96 mins no matter when I call, cant even call the local branch. Lots of cant's! but it just doesn't work

Every time I go here the costumer service is outstanding! It makes for such a positive banking experience. I hope the staff are paid well. Thank you for making my banking a pleasant experience.

right in the center of town with great customer service.It also has a smart atm outside for banking after hours.