Doctors on Riccarton

Respectfully, please be more humane.My dad overcharged for asking too many questions in which he really did not.On my way inside my finger got jammed at the back door of this clinic when they closed on me so abruptly, very unlucky I know, and instantly got a painful blood clotted black nail, which I don't know when will recover. I was charged for a very brief consultation - make a small hole in the nail to release the blood..and fyi it's not working and my nail is still terrifyingly black.While I do understand we got to 'stick to the rules and fees displayed' perhaps head of the clinic could have made some exceptions for a quick help to an injury caused by their facilities.Futher apologies to the receptionist who my dad spoke unpleasantly to because he thought the whole situation was morally incorrect.Doctors time is valuable and expensive but so is everyone else too. I don't want to think we live in a world that just cares about making money.

Very rude receptionists. I’m never late for my appointments here but Doctors can always be late. Unfortunately today I was late 20min (I did called saying I was running late as motorway had bad traffic coming from Rolleston) they told me to still come and wait. Than after waiting they said doctor couldn’t see me anymore because I was late! Very disappointed, make very difficult coming from Rolleston as they don’t have space available at Selwyn otherwise I would have changed my doctor already already!

First time I saw and meet Dr Colin Chin yesterday awesome doctor friendly and cares about his patients

$25 to order a repeat on your prescription via the portal that you have to use is ridiculous. It takes the GP two clicks of a mouse button to process this request, $25 is just a blatant rip off.

Been going there for my whole life but the last few appointments we had to wait for around 45 mins to be seen, then when I had a phone consultation asked for a note just to state I have a certain condition I was told that they can’t provide me with a doctors note unless I’ve completely already failed my exam?? The whole phone call felt rushed and as if I was wasting his precious time when he could’ve been home (but it was over an hour since my appointment time).. then I got my letter after asking the doctor multiple times only for it to unprofessionally state that my condition which had been bothering me day and night for the last few months is unlikely to affect my studies, and that if I “bomb” my exam then they’ll advocate for me if I ask for it … I couldn’t even tell my teachers about my condition as the doctor had belittled it with such an unprofessional letter that made me sound like I was being dramatic

There was a Chinese lady who registered me there. She took awful lot of time. Place is clean, tidy and the doctor I consulted for my medical was fair enough. Was not a big deal it was just for a blood test. They are expensive comparatively. Which I find a huge minus on them. You have on site parking. But I am doubtful whether have they got enough parking slots available.. When u r coming From Westfield Riccarton mall, it is on your left. Just by the road.. At the distance I would say u can not notice because the name board is covered by a tree. But still have to admire they were kind enough to keep the tree. But time to time it would have been good to proone so as the visibility increases.. When u r at the reception, it is not always comfortable to communicate with the receptionist as u might not hear what they say as it is covered and when it is a bit noisy..

Long wait times. Up to 45 minutes. I recommend a phone consult if not urgent. Staff seem friendly at reception. I do feel sometimes that the GPs are very rushed.

Incompetent RUDE RECEPTIONIST!!I am a former patient residing o/s and I emailed & called this practice to get an opinion from my previous GP. Mary has no empathy is very rude inconsiderate & a narcissist. I will come there and I will see my GP and you can’t stop me whether I live there or not. You don’t talk to people like that.

THIS RATING IS FOR SUPER RUDE RECEPTIONIST.The Doctor and Nurse was polite.Spare atleast an hour of time after making an appointment.on arrival I was told that doctor will see me shortly. After half an hour , I have asked a receptionist about my appointment ,she has mentioned that doctor has 2 more patients before me. I asked her that she should advise the patient and should set some expectation.she looked me like she couldn’t care less and says “ sorry about that”. i got my appointment after 65 mins and had to pay a late pick up fees for my child daycare.

A shout out for Lisa at Doctor‘s on Riccarton！She is so helpful and very professional, she explained everything we need to know about my mum’s medical check and followed up after got a reply from the doctor. I really appreciate her help and I am so happy that she is part of the team. thanks so much Lisa!