South Seas Healthcare Clinic

I’ve been with Southseas for over 13 years and today I went to my sons appointment, got told for the first time they declined my sons appointment!! We also got told that even if a nurse was to see him that they can not prescribe anything and that it would be a waste of time to have him checked up!! Then We got told it was better we go see the other local doctors just around the corner so someone can check him out and he’ll get the prescription he needs!! Worst service ever !! Didn’t even give us a reason for declining my sons appointment!! We were told there was only one doctor in but he’s too busy!!

reception staff can be so rude and sometimes dont understand proper englishYou book in early to see a nurse for a script, an entire day goes by and still no call. Absolutely appalling but am I surprised? absolutely not. My sister left for exactly this, tardiness. Overbooking schedules they cant fit in. Rubbish service.

I find that my current dr is never on time to call on my appointment time.Its quite frustrating really.Most of the time I rang the clinic is either no one is picking up the. Phone really.Is this known as poor time management and a dysfunctional service.Is this

Thank you southseas for my food parcel uses have helped me out alot so grateful godbless

Used to be great when Dr. Heather was my doctor. Now it's a 4 day wait to see a doctor, unacceptable. Unorganized staff. Very sad but will be changing to a clinic who is actually interested in treating its clients. All the best

I am very sad and disappointed with the service that I have to experience here in the southseas healthcare … been with Southseas for over 4 years now and this is the first time I have experienced this, So I called in yesterday for my dad’s appointment and they told me that they are fully booked only a nurse can call back regarding about my dad’s condition, been waiting all day long but no called back , today called in again they said the same thing yesterday been inside the healthcare twice today just to get my dad’s Medical certificate for work cause they need it ASAP , Anyways the amount of time that we went in. And said that they will called ,. Another 4hrs past no called went in again and finally he’s doctor gave him the Medical report… it is so sad but Imagine putting your relatives on the line . Will be the same way …. I hope I don’t experienced this kinda service anymore …

Why are there no operating hours for patients information?. Covid-19 has impacted their services badly. No one answers their phones and it takes probably a week or two to wait on a doctor's appointment. Very unprofessional service and would not recommend to anyone. If you can't improve your services then might as well close your clinic.

This place is a hit and miss at times. However, receptionist Uea(apologies if i spelt this wrong) gave oustanding service. Can't thank you enough, although it was busy, you were able to slot me in, knowing I needed urgent assistance with my meds. Can't speak any highly of your amazing customer service, you and doc Michael.Much appreciated