BMH Pool Covers

Do not , I repeat do not purchase one of their spa covers they are rubbish! Gave them the benefit of the doubt after my last cover only lasted 2 years before becoming water logged and broken. Surprise surprise same thing happened again. Not interested in replacing and if you have a spa international pool and purchase a cover through them also be aware as they will tell you to call BMH if you have a problem as they supply them . No accountability.

We have a BMH pool spa cover which filled with water (not enough drainage holes?) and has led to the inner poly filling breaking up and now completely disintegrating. The heaviness with water filling happened after say 2-3 years so warrant conveniently didn’t help. I asked the company why this would happen and didn’t get a response- any one else have this problem or know why this would occur?. We obviously need a new cover but I am reluctant to buy again for the same thing to happen.

Pretty disappointed after ordering a brand new spa cover to be made. BMH came out, measured the spa and a couple weeks later the cover was ready. Once the cover was bought home and put on the spa it was apparent that it wasn't even close to fitting despite BMHs own person coming out to measure the spa. We made BMH aware of the issue and they took the cover back to their shop to remedy the issue. Upon its return we were further disappointed with their solution which was two small inserts at either end to fill the large gap down the center due to it not fitting. The inserts were only on either end and despite the center flap covering the gap, it is uninsulated and lots of heat can be seen and felt escaping through it. Furthermore the the escaping heat leaves a layer of condensation along the middle of the cover. The flap also now doesn't quite reach the velco fasteners on the other side. Overall pretty disappointed with the workmanship and their remedy to their fault.Since then we have contacted them twice more. Both times they told us they would get in touch with us again, which they are still yet to do several months later.

Ordered a new spa cover from BMH and after some initial confusion over the spa model, the new cover fitted beautifully. All the team at BMH were really helpful in resolving minor issues and a pleasure to deal with. I recommend this company and their product.

Thanks Tim great servicekept in touchlove our new spa cover

Hi,My wife and I just wanted to take a moment to pass on our thanks for how easy you all have been to deal with. From the initial query, to the quote, to the install and to the accuracy of the invoice.So rare in this day and age to experience an organisation doing exactly what they said they would and charging what they said they would charge.Well done and thank you.Marty & Jac

I was reluctant to invest in a replacement swimspa cover, particularly as the imported cover that came with the spa did not stand up to time. Caleb made the entire process easy by patiently working with me and answering all my concerns. He even engaged a local agent to come and measure my swimspa to make sure the measurements were correct and have it installed. I am more than happy with the cover and the price. Many thanks Caleb!

Service from BMH was perfect from start to finish, cover is very well made and fits like a glove. We are delighted.