Skechers Hornby

Rude staff

Great and able to pay on afterpay. Shoes are very light and comfortable. Love my skechers.

Awful assistant Kristen"

Met a lovely sales assistant by the name of Finlay at Hornby Skechers. Most helpful friendly manner and nothing was a problem . A pleasure to meet him . He's only been there for A couple of weeks .26 .6. 2023

Encountered a very rude staff today, I don't know her name but she the short one. I asked for some help and she fired at me in a rude manner saying she's helping someone else.Another staff member saw this and quickly approached me to help. They didn't have the shoes I was after but she helped me find an alternative, I Really liked her approach and customer service and decided to buy the shoes.It's very important to have great manners towards your customers. If you were busy with someone else you could have just politely said I'm sorry I'm helping another customer and could have called one of the other ladies to lend a hand. I'm very disappointed at her approach but I guess the other staff ladies made up for her. At the end of the day I'd recommend going to this shop, they have very good shoes.

I went to buy a pair of shoes and when I asked for help, one of the girls don’t know her name but she is short height behaved very rude and unmannered!

Went there today and the customer service was excellent. I must have tried on every pair of 9 and 9 and a half slip on black walking shoes. The young woman serving me was so helpful and nothing was too much for her. Both staff members very really friendly and helpful.

One of the rudest staff they got