The Dunedin Fireplace Ltd

Lovely showroom, great selection of fires. Very pleasant, knowledgeable and helpful staff. Recommended.

Great fire. No problems with the Fireplace as a business, but I have to say in my opinion the workmanship on the sub-contracted installation was average. The Fireplace was quick to apologise and the issue was resolved by mutual agreement.

At the end of May we accepted a quote for a Bannockburn woodburner which could be installed with a black steel custom surround keeping the existing wooden surround and retiling the hearth and fitting a three sided black steel border. We wanted to keep the historical character of the villa. Only one installer was recommended to do the work to the standard required so together with fitting into his schedule and Dunedin CC's somewhat slow process of issuing consents and final inspection for code compliance certificate, the work was not completed until early July. However the work was excellent and the tenants love the huge amount of heat it produces from less wood. Can recommend anybody dealing with the Fireplace Dunedin.Lyn Reed

To all the team at The Fireplace Company... We are absolutely delighted with our new Ferva Fire installed at the beginning of the year... Very professional from start to finish .... I would have no hesitation in recommending Robbie, Pam and the team to anyone looking to install a new fire.... Great Job everyone

We've had a great experience with The Dunedin Fireplace, from the first phone call to discuss options, through the purchase process, installation and right through to now when our fire is going. Taryn was our first/main contact person and she was so helpful and explained everything really well. There's a lot of elements which need to come together for a fireplace install and having someone so professional to guide it all was so helpful. Once we'd chosen the fire and a few optional extras, the Fireplace team took care of everything. Thanks everyone!

This is a great firm to interact with from start tofinish. They arrange all the permits and inspections, install a new fire with no mess or bother. Highly recommend!

Spectacular service from the Dunedin Fireplace - after struggles elsewhere, I ended up speaking with Robbie who advised on the perfect solution for us, and a seamless installation with the consent sign-off was achieved. Recommend them highly - they go the extra mile. A great team.When I have the funds, I'll look at their sauna as well ..

We're able to help and send me to the correct place for my one off item.

I've been there twice and both times nothing was a problem and I came away a happy man and the price was well under what I thought

Great staff friendly, knowledgeable, helpful bought my hearth from them rather than one of the bigger box movers because customer service was so good