Superette Wellington

New Word Metro and Railway New World Wellington

Great retail store

Keen to buy one of the rings in there, but no one served me or even said hello! Come on guys!

Great clothes

Amazing Food and Drinks. Owner is awesome.

Husband and I purchased jeans and shirt here. Returned the next day to return Jeans as after getting home realized that in more realistic lighting they looked terrible. According to “store policy” they are unable to offer a refund just a store credit which is valid for one year. When I questioned this policy they stated that it was my choice to buy the Ill fitting jeans and that they had no obligation to refund me. According to their policy refund is for online shopping only. So frustrating as they have lovely clothes and would like to support a retail store but seriously?!? The most appalling customer service. In the future will come do some trying on and then purchase elsewear just to be annoying. Seriously don’t want to give you guys another cent ever again. Your policy is arrogant and self serving and is the opposite of customer focused. What’s the point of a retail store if you won’t offer real off the street shoppers the same service as your online store!