Jetts Auckland Airport

First of all I signed up on line, approved and everything and just needed a swipe key so I went in around lunch time to get one. No one there and a customer waiting to get a replacement as well. If it wasn’t for me ringing the PT myself the customer would of been waiting there even longer? Second of all rang the guy for my swipe key and all he says is to go to the next nearest Jetts gym to get one there? The next closest one was Manakau so I got one there and found out the next morning for a gym sesh that it doesn’t work? Still doesn’t work now? The time I had the session though ventilation system is poor where the treadmill area is. Need some fans there and equipment is poor also, need a upgrade asap!

Great club, great location, great facilities and an awesome club manager

Very unaccomodating. Invited my friend over for a training session as he had the wrong gym card. The PT didn't even try to assist with providing a free session to train or even a training pass for him. Quite disheartened by this experience & will likely cancel my membership if this is how they treat new members. I asked why the PT didnt offer a training session to him & just said He shouldve known better"The PT was clearly new & arrogant. Saw him degrade a few members as well saying hes a boxer & all the new gym goers forms weren't accurate at all. Instead of telling clients they're forms are wrong

I love jetts lots of friendly staff and a safe clean and awesome environment I recommend 100% to anyone looking for flexibility durability and awesome service with great new equipment as well and cheap fees

This gym has an awesome environment especially recently with the new staff member sandi she’s very friendly.Just wish there was boxing bags could we look into getting some please.

The staff are awesome and very attentive but the thing that made me sad about my whole Jett's experience is their contract, so I joined the 18month minimum deal and was going there till I had a medical condition that restricted me from driving so it was very hard to go in. I tried cancelling my membership but I was on the 18 month minimum contract so fair enough I had to wait till it was over, so more than 18 months went by and I asked to cancel my contract and I got the following:---------------------------------------------------------------------------------------------Hi Mark​​Your membership is not a date to date term. It is made up of 78 successful weekly minimum payments.-----------------------------------------------------------------------------------------------I was just disappointed that they put 18months in there when 78 weeks is closer to 20months, it'd be awesome if they advertise the correct dates, say 78 weeks or 20months instead that way your customers don't feel frustrated when they try exit due to unforeseen circumstances.Also, when I used to go in there were quite a few cardio equipment always out of order, hopefully they've sorted these out.

Awesome gym, could do with a couple of boxing bags

Been here since 2016, but feels like it’s just gotten better and better over the years with cleanliness, equipment and managerial staff even more since New Manager Sandy took over . The vibe and environment has totally changed into a much more friendly open environment. Everyone’s smiling more now :)