Chatswood Retirement Village

Staff are friendly and supportive and helpful

I cannot speak highly enough about Chatswood. My father was in palliative care there for over a year. The manager (Kyla) is incredibly personable and hands-on. She makes sure every resident is cared for and she ensures their needs are met. Although my father needed hospital care, he was still very young and lucid, so Kyla arranged for him to be able to have his meals in the retirement village's dining room, where he could enjoy a more socially suitable atmosphere at meal time. The culture of the village is respectful and friendly. All staff smile and say hi as you walk through. The place is homely and kept amazingly clean. There are no old people" smells as you walk through the corridors. There are lots of tucked away lounge areas for guests to visit and a lovely sunny courtyard. They had just taken on a rocking young new chef when I last visited in May - and I overheard several residents complimenting her on the cuisine. They are so spoilt at the village with freshly baked cakes

Kyla, Jocelyn and the team are wonderful. Our mother is very happy in her lovely apartment and her care is superb. Communication with families is always excellent. I recommend Chatswood on every level.

My mother has lived at the Chatswood Retirement village for over five years. She is settled and happy, she loves the friendly and caring staff! Her medical needs are addressed professionally in the team and my input always sought. We feel fortunate to be part of the Chatswood family.

A BIG Thank you Kyla for the care and support given to Mum (Alma) during her stay with you. I wasn't sure how she would settle but she truly enjoyed her stay and said all staff and residents were wonderful and made her feel at home.Kind regardsKaren

Thank you to all at Chatswood for the care and love you gave to my sister-in-law in the last few months of her life. I cannot speak highly enough of everyone. Regardless of their position or role (owner, manager, nurses, care assistants, receptionist, handyman - and others I may be unaware of) each person did their utmost, and with compassion, to accommodate her very individual and changing needs. Thank you – and when it is my turn I hope you have a space available for me!!! Christine

What a wonderful boutique aged care facility. Impressive from the minute you pull into the driveway and gets better as you enter the front door. Very well run, yet personable! They set the standard for what a boutique aged care facility looks and feels like!

We were very impressed on how friendly all the staff were. We were shown round by the owner who explained everything we needed to know very clearly. The residents we met greeted us in a friendly way.

My mother chose an apartment at Chatswood and it was the right decision. It is a family atmosphere, for the resident and the visiting family. Management and staff are always approachable, attentive, caring and professional.