Hawke's Bay Emergency Room

EXCELLENT GREAT service and quick

Very satisfactory thank you.

A scary time made less so by amazing people

a long wait 2half hours busy busy.

My partner sustained a blunt injury to her left shin and could not even stand up. She was given painkillers after registering at the reception. Then we waited 4 hours while she’s still in pain and people that came after us were been seen and walking out.I went through to ask the Nurse how long it was going to take for my partner to be seen by a doctor and they could not give me a rough time estimate or how many patients are infront of her. They told us that there are people that are coming in with more serious conditions,so does that mean our position in the queue just keeps dropping???I asked if we could get a x-ray for her just to see if there’s any damage to her bones and if not we can just leave. That got denied as we HAVE to see a doctor before getting a x-ray done.I feel so lost here because we aren’t from the area and have no idea where else we could go.

They have been extra and above with their service.Great place if you are not well

Was ok, chaotic. Was very confusing. They would bring u in back, then set you our front several times. Not cleaning the beds or if you were to set in one of chairs never wiped them down. Some of staff did not have masks on and did not see a reason on lanyard.

2am taken in to triage then through to a room

Very helpful staff