Barclay Motel

Okay. Booked specifically for the solar heated pool dressed my daughter for a swim to find pool freezing..Was told to wait 3 hours for the spa pool when we walked in my 10 month old was coughing and my eyes and nostrils were burning from the chlorine. He said we could still swim? My daughter has respiratory problems could not get her out fast enough pretty disappointed.. Not offered anything in the way of compensation 2 stars as rooms were very clean and comfortable.

Great service, staff went the extra mile to take care of us. The facilities were amazing for our needs, especially the comfortable bed, large shower and kitchenette. Great central location. Highly recommend it!

They say online that housekeeping is done daily it isn't they also say that it's child friendly and that Amenities include, BBQ facilities and a kids' play area but there is none of that so not really child friendly at all. On the sign it says they have sky they don't. On public holidays housekeeping isn't done at all until the next scheduled housekeeping day so you have to put up with your rubbish and and dirty towels until then.

This is not a 4 star hotel. Most rooms are let to semi permanent occupants. Furniture was dirty and the floor sticky. Prices are inflated for events. The reception staff did try to assist by reassuring us that he would keep us safe when there were disputes in aneighbouring room.

Room was a bit of a Peeping Tom's paradise with large gaps between the (thin metal) blinds and the window frame, the bathroom also felt quite exposed.The room had what I needed, but the tall stools were uncomfortable to sit at and bed was pretty soft.

Fabulous stay, warmly welcomed when arrived, taken to room straight away, which they upgraded for free, was nice and clean, all amenities were in great working order, comfortable bed, and a lovely gift of chocolates on departure, I'll definitely be back for sure.

After paying the full price for a family suite. Myself wife and baby daughter were bundled into a small room with a double bed only to sleep all 3 of us. After a complaint the manager rolled a porter bed into the room for us while there were a number of (family suites) vacant. Also as a medical condition my daughter needed a bath to soak in as a part of her sensitive skin rash treatment the manager confirmed tat we would be moved to the (PAYED FOR) family suit with a bath. 4 days after showing the manager the doctors letters we were still in the studio no medically needed bath and no family suit even thou he took the money for the larger unit so we moved... i would have given barclay a NO STAR rateing but its appearance is tidy although its a sharade...

Not a happy customer, paid $200 for the room, no cups no teaspoons, nomilk no towels no toilet paper and had to ask for a key. When we asked for some cups we were told to use the glasses, when we asked for milk they had none left and they suggested we go to the supermarket was it worth $200 no way! Wouldn't stay there again.

I very much enjoyed my stay here at Barclay Motel. My children and I stayed here for approximately 2months. There were little complaints in which the owner and all of her staff really showed the highest priority to ensuring guests were comfortable and that needs were being met.My room was nice and clean and modern, there is also a play area for the children to play. It's a really great place, great pool great staff and a great location here in Hamilton.Thankyou for the enjoyable stay.