Vets North

I have recently moved to the area and my young cat went missing when we found her she had a broken back and i took her straight to Vets North Helensville. The clinic had not opened yet but they jumped in to action the team there acted very quickly but unfortunately her injury could not be treated and we had to say goodbye to her. This was truly one of the most difficult and heartbreaking things that we had to do and the staff were so good giving us time with her and i stayed with her the whole time. I had her ashes returned and i took her home which i thought was going to be the end of it, however today i received a lovely card with a heartfelt hand written message. Our house will always be missing not having her around but i am truly grateful for everything and your compassion and empathy. Stacey

One of my brothers took one of his hens into this vet practice. All staff were a pleasure to deal with and so helpful. Cathy the vet was fantastic and had a fabulous knowledge of hens. If you're looking for a vet who understands hens this is the place.

Been here several times over the years and is now the only Vet I go to. They are always welcoming and my animals have always been well looked after and I have been given good, practical advice with each visit.

Jess came out to check one of my ewesShe was fantastic showed me how to handle my sheepWould highly recommend them

Took my puppy in again, this time for his final tax- he spends more time at the vet than he does anywhere else at the moment. Gemma is amazing, it is clear she loves Zephyr to bits and nothing is too much bother. she listens to all my groans about skin issues and hay fever and sympathises that I have a dog who appears to be allergic to everything. She actually consults rather than just talking at you, which I like.The girls on reception are always friendly and caring - I have found them to be much better with all my dogs than the previous vet practices I have used in the city.Graeme from the kumeu practice has also dealt with my geriatric dog and has cleared his ear issues right up , cheaply and without the dreaded ear cleaner - which he hates!!Super pleased I decided to try a local vet rather than drive out to east coast bays where my previous vet is located.

No matter how big or small the animal is cavy or not.... I don’t appreciate being laughed it. I rung day before and came in day before and arranged to collect it just after 8am! Not ready, know one knew about it and that’s not my problem sorry. All I need is medicine to treat mites I’ve had guinea pigs for many many years! No apologies either nor could she look me in the face. Just because it’s a tiny sale I should be treated the same is every other customer! I won’t bring my Burmese there for yearly check either you guys failed the test worse service in a small town I’ve ever had!

Ery helpful and Friendly

It's the local vets for us have taken the cats there a few times. Online booking works well and they did will with covid keeping distance and limiting people in and out. It's my go to get fast and friendly and not to expensive

Paula especially, Nadia and the whole team are absolutely fantastic. We have 7 dogs and foster for Saving Hope. They are informative, understanding and compassionate. We have had fab experience with all of the branches of Vets North.

I took my cat in she was in a bad way ,they let me know my opinion ,but end best thing to do was to put her down thanks you