Vivian Dental

I have had yet another great experience at Vivian Dental today. The receptionist is so lovely and warm. Always greets me and makes sure I am comfortable. Great spacious waiting room - not that I ever spend much time here as they are always seem to be running to time. Lovely friendly dentists whenever I have been and very well priced. Thank you!

Had the most amazing dental work done at Vivian Dental. David and the team were amazing! I honestly didn't feel a thing, not even the needle going in for the numbing. Extremely reassuring during my appointment which made me feel very relaxed, friendly faces, and very happy with my end result. 10/10 highly recommend :)

Great dentists if you can get past the very rude, unhelpful receptionist. Rather than apologising for appointments running more than 20 minutes late and offering an alternative she launched into every excuse she could muster including how people could die if their toothache wasn't seen to immediately. Absolutely horrible.

PLEASE DO NOT LEAVE A BAD REVIEW ABOUT THIS DENTAL!! Vivian Dental will NEVER deny medical treatment to any of their patients!I think you guys are great for this reason and I apologise for making a post and tagging the wrong dental unit!!

Very professional, friendly and helpful with their expertise. I felt extremely comfortable and well looked after. Thanks team!! See ya again soon :-)

I get nervous going to the dentist, but felt very relaxed during my appointment. I would happily go back

I've been a patient of Vivian Dental for several years and they have made me feel so welcome I now love going to my appointments. The friendly staff go out of their way to help, even swapping my appointment with another patient when I had a family emergency, so I didn't have to wait too long for my next appointment. Great service and excellent dentists.

A checkup is $90 when I confirmed my appointment but on the day they wanted $95. After I said that it was $90 when I rang, they changed to $90, saying that they didn't know why she (the dentist?) charged that when shouldn't the front desk handle charging and know the prices?Who else are they adding on cost to their visits and people aren't calling them on it?They use the old outdated metal arm mounted shoe box sized x-ray machine technology that use a chomp down on a bit film device (twice, one for each side of your mouth) to take an x-ray of your teeth. These have a limited field of view and because of that, I was insistently advised by the dentist to pay an additional $70 for a full x-ray for seeing my wisdom teeth (that I was also told wouldn't be a problem until I'm 45 or I could be fine it's just the luck of the genetic draw) which I declined, just staying with the checkup cost.I asked the dentist for them to email of my dental x-rays to me, the dentist said sure no problem. I haven't received them while they have my email address as they needed it for some documentation before the checkup began. I also found it quite hard to hear the dentist over the sound of the room as she speaks very quietly, I was often nodding along even though I'm not sure what she said.From all of this, I would instead recommend that you go to New Plymouth Dental Centre because while their checkup cost was $119 quoted over the phone ($29 more than Vivian Dental), they use the new up to date x-ray technology that is a panoramic device that spins around your head while you stay still. You won't have to pay a surprise additional $70 for a larger x-ray view of your teeth because the panoramic x-ray machine is more advanced and has a wider field of view so you'd actually be saving ($90 + $70) - $119 = $41 by going to New Plymouth Dental Centre as the advanced x-ray machine they use is included in the $119 checkup cost and I've never had trouble understanding them when getting a checkup.I usually go to New Plymouth Dental Centre in the past when the cost of a checkup was $80-$90 but prices change so I tried somewhere else this time.

My appointment was 40 minutes late, the secretary just ignored me as I stood waiting to talk to her for like 5 minutes. there was no apology for the lateness either.

I am absolutely disgusted in this place trying to charge unvaccinated people xtra and only allowing emergency appointments' your a disgrace, every person is entitled to be seen for medical treatment without discrimination, and thats exactly what you have done. Shame on you.