Qantas International Business Lounge Wellington

Incident happened on 19th feb 2023 at Sydney airport: I havent witnessed an airline cancelling flights like the way Qantas and kicking out of airport forcing to collect check in baggages due to flight cancellation go thru immigration and customs clearance having a 11 month infant and 6 check in bags(out of which airline missed one). It was one hell out of a journey which we would want to forget soon and still going thru the distress and trauma. The airline helpdesk staff setup at sydney airport were the worst people i have ever met in my life. They treated every passenger as a 3rd class citizen. They lady(Qantas Staff) walking thru the queue was busy only handing over the leaflets and forcin to choose their own accomodation. Though we requested to provide accomodation at a near by hotel as our toddler was losing her patience, she hadnt considered our request and turned down our request. After standing in the queue for 3 hours, we were given a hotel which is 40 kms away from airport and told to pay for our own transport which was more 300$ trip in the night with all the checked im baggages had to go. It was such a terrible experience. Dear Qantas, it’s easy to handle situations when things are going smooth. Please teach your staff to handle tough situations and stand their side, giving some exemptions to passengers travelling with infants, elderly people. You would hardly have 1-2 families per flight.

REASONABLE LOUNGE GIVEN THE AIRPORT SIZEOK, so its not up there with the Sydney or Melbourne international lounges but it is quite functional and spacious. Food selection is quite limited so I would advise grabbing a bite before you go go through security.The lounge is not open all day so best to check beforehand.

This is one of Qantas' better small lounges. Nice selection at breakfast and staff were friendly.

Good place to chill whilst waiting a flight. The environment is pleasant. It’s not that big, that’s probably why the tables are quite crowded. Not much variety of food but good quality. The drinks selection was good.

Beautiful, clean lounge with great food and drinks selection. No barista coffee though, and only opens 2 hours before the first international flight, which are the reasons I don't rate this 5 stars.If Qantas asks us to arrive 3 hours before a flight, the check ins and business lounge should be open.

Confusing entry policy of requirement to pre link invitations. Unhelpful staff when requesting assistance with next flights.

Blown away by the freshness and taste of the food and drink offered. Fantastic!The only reason this is not five stars is because the right-wing tv channel Sky News was on and impossible to ignore. So offensive. Both left and right anti-democratic opinion “news” should not be playing here.

Small welcoming lounge with good food options and excellent service. Can be packed at times and not open all the time.

Small and cozy with all the necessities for travellers to chill for couple of hours.

Very nice when only a few people are here ..worked it's charm