Endoscopy Auckland

Well organized clinic.Did my laproscopic fondoplication thru Dr Dunn.Absolutely success procedure.No more reflux from day one. Clinic was very neat and hygiene. Staff was friendly.thanks

Self referred to have a laproscorpic cholysitectomy as l had multiple gallstones, and l was treated like Royalty right from the word go. Professor Adam Bartlett and his team were careing and efficient to the Tee. The ambiance and decor of their hospital makes you feel like you're in a hotel. They also reached out to me 2 days post surgery which l thought was so efficient. I would recommend Dr Adam Bartlett and his team to anyone seeking the same procedure a 100 percent. Thankyou for your wonderful service and the care you rendered to me.Absolutey Awesome!!!

The communication at Endoscopy Auckland is poor to say the least. I was scheduled to attend on Thursday and Auckland re-entered level 3 on the Wednesday. I called the clinic and found out the procedure was cancelled. Fair enough, working at level 3 affects procedures for many workplaces and is bound to impact services. The clinic called back to reschedule (I happened to be driving my car which I also explained). I was told that I had to reschedule then and there. The staff were unable to wait the 90 seconds (literally) that it took me to park my car so that I could look at my calendar, forcing me to accept a date 15 days later. Fine. 12 days later, I contact the clinic to verify my appointment. I had had no communication, so this was a precautionary check. Endoscopy Auckland explained that pending the results of the alert status there was a 50% chance the procedure would be rescheduled. It took Endoscopy Auckland 8 working days to communicate this information to me. I called them a third time to find out the procedure was cancelled, again. I am not sure whether it is just the communication or the management too, but either way the service is poor. I cannot comment on other aspects of service or quality as I did not visit the centre, choosing to go elsewhere instead. TL DR If you want to waste your time chasing people for information. Come here.

I was nervous going in for my first colonoscopy but felt very well looked after. They gave me all the info I needed for the prep and booking, explained everything well on the day, and was cared for right to the door. Mr Phil Allen was my endoscopist and he was a very nice manner. I won't be exactly looking forward to coming back in a few years but I feel comfortable knowing that I'll be in good hands.

Professional care from all the staff. Beautiful art to admire in the corridors and rooms.

Dr Alison Hayes is sensational... very patient, empathetic, understanding and professional. She explains everything and in an understandable way. Her receptionist is polite, kind and very caring.

I was well looked after. Caring and kind people. Very professional and friendly from receptionists, nurses and doctors. Thank you Dr John Dunn, Dr Ian Campbell and nurses Neela and Glenice.

My GP sent a referral to Endoscopy Auckland and I received a call a few days later from there and tried to make an appointment.She asked something and I didn't understand well so asked her again.But she did not answer, no more explanation, and was very rude. She said only “will send you an email” and just hung up while I was talking do you have my email address?". It was 1 minute call.It has still not been sent to me and I cannot make the appointment even though I need to have endoscopy as soon as possible."

Great service, accidentally arrived early and they kindly got me in and settled in the bed until it was my time. A little scary procedure but the team is great and thorough. Nice and comfy hospital gowns.

Excellent staff. Accommodating, professional and understanding. Clean, tidy facilities. Nursing team went above and beyond. Highly recommend.