Otago Regional Council

Google maps took me to the wrong address (Stafford st instead of Rattray). Now out of time to buy bee card. Not happy.

No airport bus = 1 star.

23/3/2017Can I send a big thank you to the staff at your bus division who helped retrieve my bag that I left behind on the bus ( no: 19 Belleknowes to Waverly ) this morning. I was very distressed and when i rang the gentleman on the phone was so helpful. He contacted the bus driver immediately and the bus driver took the time to look for the bag . They rang me back to reassure me they had the bag. Then the lady who drove to the bus , collected my bag and dropped it to my work place at the hospital knowing it had some important items were so kind andaccommodating. Well done and thank you again to your staff for a wonderful service.Kind regardsCarol Fitzgerald

ORC operates arguably the least reliable bus service I have ever known. They don't stick to schedule, don't pick up passengers running at the bus waving (20m from the stop) and are generally far beyond other cities. It's unfortunate as I'd love to support public transport more.

Went in with my friend who wanted a Bee Card. Mia on reception was fabulous!! Helpful, informative, friendly!!!

The lady who served me was wonderful and fixed everything and now things are running smoothly thanks

Efficient issuing of their B card

Very Very helpful, wonderful

Went to pay rates and obtain a Bee card.We sat and waited more than 10 minutes before being attended too.Finally got served young lady was under a lot of pressure and shaking.When we asked about The Bee card she handed us two cards and told us to go onlinethis didnt work and now we will have to return again approx 20km to get sorted.The young lady was polite and nervous due to the pressure of having to deal with so many customers.With having to pay nearly300 dollarsthe service is shocking and the websiteajoke