Giltrap Motor Group

Always great service and nice loan car...bit expensive but u get what u pay for, and they are trust worthy.

Love coming here, only because my husband and son work here. Apart from that staff are very polite and I'm always greeted with a smile.

Friendly customer service team, good pricing, will come back again

Went in 2 weeks ago to look at a GTI on the yard.nobody approached me after 20 mins so I went to reception and was given a ‘salesman’.Don’t know who I dealt with as he didn’t give me a card or a call back with a confirmed trade in price.-car was wasn’t clean and I asked “had it been in long..?” salesman said “around 2 months” I said I was surprised to see previous owners stuff still in arm rest compartment... ‘shrug of shoulders’-rear tyres were low and service due and when I brought this up I got another ‘shrug of his shoulders’.-no talk about figures or a deal just a... “I’ll call you” from salesman.I’m watching it on trademe and see its still available... not surprising with the effort I experienced.I hope this comment reaches the owner as I’m sure the owner of the garage deserves to know customers aren’t being handled.Good Bits: Great test drive... was let out on my own and impressive looking dealership and staff member was dressed smart and looked the part.

Happy people to deal with... Thank you on test drive, was a lot of fun... Can't wait to pick car up soon... Thanx

Going anywhere else to buy a VW in Auckland is sheer madness.

Top-of-the-line vehicles with extremely helpful sales people.Highly recommend.

Service is very good and will be buying my next car there.

These guys are the best i have experienced in buy a car....EVER. I bought my VW Tiguan from them unseen from Christchurch. When the car arrived there was 2 very small dings front guard and front door. This could have been caused by the car transport company. By the time we came to an agreement i had the car sign written. So i put off having the work done. We have just had a brand change so had to take the signs off the car. Just on a YEAR after buying the car. And they honoured their word and had the car fixed. WOOW, these guys have blown me away at how good they are to deal with. A HUGH thanks to these guys.

I had a great buying experience with Giltrap and Jarred in particular. Very happy with my car but I found Jarred very professional and helpful throughout. Never tried to over sell and went out of his way to accommodate an out of town purchase as best he could which was really appreciated. Would highly recommend based on my experience.