Click Property Management

The team at Click Property has been supporting us as tenants for over 7 years. They have been responsive, reliable, approachable and professional on all accounts. My advice to future clients: creating an excellent rapport with the staff is the key. Treat them like you want to be treated, acknowledge their hard work, and you develop a long-lasting relationship that is strong and resilient. Last year we had to vacate our rental due to it being sold. The team (especially AJ and Sam) supported us in many ways, even gave us advice while we tried to buy the property. And when the sale fell through they found us a new rental within 2 weeks. I gave them an impossible task with my long wish-list of what the new property is supposed to look like, and they found me just the right place, even got our fluffy cat allowed in. A year later this property came up for sale and again, the team was super-helpful. Now we are the happy owners of a beautiful place that we wouldn't have found without Andrea and her team. A huge thank you to all of you.

So far experience with Click Property Management- 3 days NO heating (winter when it was snowing)- 4 days NO cooker (no alternative such as oven or microwave)- 9 weeks with NO log burner (main source of heating)- 9 months leaking hot tap- 9 months with broken window which doesn’t close- 9 months overgrown garden – rotten weed mats and wood chipsAND THESE ARE JUST A FEW MAIN ISSUES WITH SO MANY MORE! AND THIS IS A HOUSEHOLD WITH 2 KIDS – 1 AND 3!There is a reddit thread dedicated to Click Property Management, they are commonly featured in news and go to tribunal approx. once per month!

More than 7 years ago we bought our property here in Dunedin, while still living in Melbourne. We really didn't know anyone, so we asked our lawyer if he knew who could manage our property until we were ready to move across. 'Click' was his suggestion, and it was one of the best pieces of advice he had given us. Andrea, and her team were a perfect fit. They listened to our needs, found perfect tenants, looked after every aspect of the property and kept us in the loop with regular calls and reviews. We got to know and trust them completely. In fact we now class Andrea, Andrew and the girls as close friends and would have no hesitation in recommending Click.

We've used Click Property for about 8 years managing a small rental we have in Dunedin. They have been great to deal with - always prompt in communication with any issues with tenants (and we've had a couple of tenants that took us for a ride unfortunately). We've also had some great tenants that needed very little looking after - either way Click has been professional and reliable. We've used our own contractors at times when we knew folk that could do a repair job and Click arranged contractors when we didn't. We don't really know how we managed without using a property management company but glad we went and remain with Click. Unfortunately managing rentals can be a thankless task - so I want to say thanks to Click for being great!

AVOID AVOID AVOID AT ANY COSTS UNLESS YOU WANT TO SPEND COUNTLESS HOURS MANAGING THEM WITH NO SOLUTIONS AND GOING THROUGH TRIBUNALS.CHECK THE TRIBUNAL SITE - THEY ARE THE AGENCY WITH MOST TRIBUNALS...COMMONLY FEATURED IN NEWS Landlord to pay $3500 after filming inspection"AND THERE IS A REDDIT THEAD DEDICATED FOR CLICK PROPERTY MANAGEMENT."

My friend and I just moved to Dunedin from the US and in a week and half we signed for a flat with Click Property Management. We viewed two flats with Sam being the point of contact. She is amazing!! She gave us the low down with renting in the area and what to look for specifically. She was incredibly helpful and answered all of our concerns. The process was pretty smooth and quick. Thank you!

Excellent team of managers. Thoroughly reliable, caring, professional. They've been managing our rental in Dunedin for over a year, no problems at all. As we are out of town it's even more important to be able to rely on your managers, and we are happy to recommend Click to anyone considering changing from any manager who's not giving you 100%. Simon and Adi, Nelson.

I sincerely hope the measures announced by Housing Minister Megan Woods to regulate residential property managers will sound the death knell for Click, and those cut from the same cloth. Having had dealings, I know all too well what it's like to get burned by them, and I am not alone with that opinion, as reviews here and elsewhere bear witness to that. There have also been two stories in the ODT, one on Fair Go and at least one dedicated Reddit thread.Any Property Manager (Andrea and her underling BJ) worth their salt should view tenants as a valuable asset and ensure they communicate openly and honestly and not treat them like chattels or a source of revenue. Nor should they go out of their way to be confrontational and use strong-arm tactics (giving notice to end the tenancy and the tenancy tribunal as the only recourse) as a default setting when resolving a situation, as if it was a SPORT!In a perverse twist of irony, a post on their Facebook page in support of Gumboot Friday" last year exemplifies how blatantly insensitive and tone-deaf they are

Andrea, Sam and the team at Click have been amazing helped us find an amazing Tennent at short notice for our home. talked us through the process and solved our problems easily. Thank you so much its been great so far :)