Crown Relocations - Dunedin

Michael and Caleb, came to load up our household in Wanaka, they were on time, very professional, friendly, did not waste a minute, did an unbelievable job loading our household. Thank you Michael and Caleb, it was a pleasure meeting you both, we wish you two the best life has to offer, we will highly recommend your company.

What a disappointment!Sales team were great, the packers were friendly. Unfortunately, the total experience went downhill after we accepted their extremely expensive quote (almost 30k) we thought we would get a good service after deciding to go with an apparently caring company. The brochures are simply lies- they do not not care end to end. They lied about how much space it took-loaded to Container off site, to get an extra $1500+ from us.(yes, we saw how much space it actually took when it arrived). It took weeks longer than it should have-they passed it over to an Australian company at this end- and took no more responsibility it seems. We had extensive unnecessary delays- the Australian company attempted to get extra from us for delivery- claimed that Crown had not paid enough-crown simply did not care. They didn’t unpack more than 300 boxes (included in the price) there was extensive and irreplaceable damage - eventually paid up after a long time and crazy amount of effort on our part to get them to do so. Do not use these guys- for an international move, they are amateur packers /movers. The dishonesty is beyond belief.

Had a chance to work with Crown Relocations twice; from Auckland to Dunedin in 2014 and from Dunedin to Aberdeen in 2020. We are extremely happy with the service they provided. Never had any issues at all, no regrets. Also, we had the best quote from Crown for our move from NZ to UK possibly because of their well established network in Europe. If you are planning to make a move within NZ or internationally, this is the company I can strongly suggest.

I had to push back my moving date three times, and Crown were responsive and patient every time. Moved my piano out an extremely tight exit, in pouring rain. The guys were friendly and cheerful the whole time, even while moving 100 boxes into my upstairs unit. No damage at all. Excellent Job!

Highly recommended! This was our second major move with Crown, and I highly recommend them to anyone considering a relocation from the US to NZ - I wouldn't use anyone else. The customer service and communication was clear & timely from my first enquiry until the arrival date (a span of many months). Their experts handled all issues including packing, customs and insurance. Lastly, the Dunedin-based delivery team of Paul, Leyton and Tyson were friendly, efficient, on-time, and all-around good guys (the dog didn't even bark at them).

Thanks to the team who came and delivered our 269 household items and boxes. The guys were very patient and considerate even down to trying not to disturb the sleeping cat. The help in making sure heavy item were placed in the right rooms was much appreciated. Thanks Crown.

Crown moved my household effects from Dunedin to the Kapiti Coast. The 5 man team were very efficient and pleasant to dealt with and packed everything carefully so that no damage ensued. The only blunder was in packing my daughter's overnight bag which contained her medication and was not then available for 6 days!

We moved Akl - Queenstown - Crown were excellent. Everything arrived - no damage and on time. Thanks Paul and Tyson who unloaded in Queenstown.

We would like to congratulate to the two men who delivered our house furniture into Dunedin. They were a pleasure to work with and did an outstanding job in placing items where we wished them to go. Careful and considerate.Crown has been great to deal with during our entire process so wish them and their staff all the best for the future

The team who uploaded from our house (32 Pacific St) were extremely courteous and professional. The weather was horrible all day long, but the team were calm and methodical, and always maintained good spirits: I really appreciated that, at a moment that can be quite stressful for homeowners. Many thanks to them.