I Love Ugly - Commercial Bay
22 Reviews
- Friday10 am–7 pm
- Saturday10 am–7 pm
- Sunday10 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
- Thursday10 am–7 pm
About the Business
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Contacts
Call Us
+64800586333
Level 1, Store 28/7 Queen Street, Auckland CBD, Auckland 1010
Hours
- Friday10 am–7 pm
- Saturday10 am–7 pm
- Sunday10 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
- Thursday10 am–7 pm
Features
- Wheelchair-accessible entrance
- Credit cards
- In-store shopping
- Men's clothing
Recommended Reviews
Andrew Little
10.10.2023
I Love Ugly - Commercial Bay
Turned up at 5:20PM to see a sign saying they’re out for a much needed break and back for 6:20. Fair, waited then returned and the staff was completely disengaged and not interested in making an effort whatsoever. No thank you.
Kyle Santos
05.10.2023
I Love Ugly - Commercial Bay
Visited this store this weekend and there were three of them working and not a single hello or an eye contact was made. My girlfriend and I were looking around and I decided to purchase 4 pants, however, I did not see any of my size and my girlfriend politely approached one of them to see if they have anything in stock. What we receive was an eye-roll and a disgusted look. What a waste of time. ILoveUgly, invest in your people with a proper hiring process and stop hiring incompetent people with no customer service skills!
Max Williams
20.08.2023
I Love Ugly - Commercial Bay
Close time online said 7pm. Walked 20 mins and got there at 6.15pm and they were closed (staff was just sitting their at the desk). Either stick to your advertised hours or change them.
Jack Blakemore
28.07.2023
I Love Ugly - Commercial Bay
Great store! Manager stayed later so I could finish my shopping. Great team, very helpful - my favourite ILU store so far. Fantastic selection of clothes as well
Ian goodfellow
24.07.2023
I Love Ugly - Commercial Bay
Be careful with the returns policy, its sneakyItem colour can be different to the photos on website and they dont have to refund if it was on any sort of discountOnly way to get refunds is to pay full price which is overpriced?
Michael Woo
23.07.2023
I Love Ugly - Commercial Bay
I was in a hectic rush. Customer service matched and was excellentWould recommend!
Rodrigo Oliveira
22.07.2023
I Love Ugly - Commercial Bay
They have the worst returning policy. Purchased for the first time online on 18th november, 2 tees, when i got them 10 days later they didn't fit, then i tried to contact them and they said it was final sale and i couldn't return them, on the product page there was no such thing on the SHIPPING & RETURNS" tab and no label on the product stating clearly "FINAL SALE" badge
Tom W
20.07.2023
I Love Ugly - Commercial Bay
A friendly staff member helped me exchange a jacket that I bought online for a different size. A simple process that will make me want to shop here again.
Sam Thackery
19.07.2023
I Love Ugly - Commercial Bay
Google Business reports start time is 9am, however, I just arrived at 9, with 3 staff in the store to tell me they’re closed until 10. Disappointing as was looking forward to purchasing those pants. Please update so other customers don’t experience same issue
유이헌
16.07.2023
I Love Ugly - Commercial Bay
They are always on their break and never come back to re open
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Map
Level 1, Store 28/7 Queen Street, Auckland CBD, Auckland 1010
I Love Ugly - Commercial Bay