Turangi Customer & Visitor Information Centre

Very helpful staff, who spent time with me finding things to do in the area, that were achievable for me

My trip was terrible. We were run off the road by a truck. Their was no ambulance only the lovely locals who pulled us free from our ute.

Friendly helpful staff. Plenty of information available on local attractions. Some nice merchandise available. We did not do the Volcano Activity as it was a bit expensive for us.

Information centre, or dis-information centre?We wanted information about shuttles between parking lots for the tongarero alpine crossing. A lady with an American-sounding accent at the desk told us there were NO shuttles running at all due to bad weather all day in the park. Shame since it was the only day we could make it.So we drove up to the tongarero parking lot for a stroll and a gander, only to cross on the track a polite shuttle driver, who confirmed all shuttles were indeed running. The weather was also quite dry, and a large number of people were doing the traverse.Please don't lie to people, its not nice and not useful!

Fantastic service, saved us over $500 in rental fares and found other transport options for us.Thank you very much for your help and can definitely recommend their service. :)

Was ok with information, staffs could have more friendly.Nice big Information site, visiting Turangi. There are some Big TV they will show all video/film about Turangi and Tongariro National Park which is very helpful. you can find those video in you tube. don't forget to do flying fishing, and all adventure stuff. There is only one super shop (New world).

Great place to visit learn about volcanic eruptions

I've been here asking information about shuttles to move within the area, and I may say the lady attending was not very nice.She seems to be annoyed because of my english accent (I'm not native speaker), no effort at all to understand.It seems more than 2 questions is too much for this lady, even if there was no other visitors around.Someone may speak with this lady to be more friendly with people who travel from thousands of kms away and don't know the area and how to move.Maybe she should learn any other language too, to understand why people have different accent when talking no native language.

I called in for information on bike trails. Both ladies were helpful. I did the Marton Sash and door, which was recommended by 1 lady, and it was great. I would use again if I was down that way again.