Dominion Road Surgery

Your receptionist really doesn't know how to talk. Such a careless person. Hire a responsible person.

This practice I have been with for the last 18 years. Starting with the Doctor King Karthak is a caring empathetic and humble knowledges Dr. His team very cooperative and caring like him. Reception amazing.lots of parking. I personally have recommended many patients as the amazing care in this practice is worth observing and getting.

A highly professional clinic, one of the best in all of Auckland! The doctor makes you feel extremely comfortable and it never feels like a chore to visit them because of the lovely staff. Dr Karthak is an expert at his work, I will highly recommend this to everyone!

I am ready to enrol here even though I have to travel from far.Local doctors enrolment sucks, I really to complain and I would suggest if possible, get your enrolments done with such GPs.Mr Basu, ppl at reception they are really friendly, even they attend you so well on call, simply wow.

Dr Basu and Dr Karthak are one of the best GP’s. They have been taking care of me and my family for the last 10 years. I have found them to be knowledgeable, kind and very helpful when I visit them .

This is the best GP in town, even though I live in Papatoetoe I still have him as my GP as its very convenient and Dr karthik is very efficient in reaching out Patients. Recently my daughter had pneumonia and with Dr Karthik guidance my daughter was able to recover quickly and I really appreciate his service and his work that he is doing for the Welfare of the Society.

Doctor are good but receptionist are never answering calls. I got Covid but i try to call them from morning. But no luck if they pick call in mistake they put on hold without asking us. Im with them only bcoz of dr kartik

I & my family have been with Dr.Karthak almost nearly 20 year. He( Dr.Karthak ) & His wife( Roselin ) are very kind and very good hearted people. We are vey blessed to have such a wonderful doctor. May God Bless you & family forever.

Came through reference for Dr. Basu and he is highly recommended. However, the receptionist need to learn some customer service and help people with their questions. Hard to explain the situation in review but he was very rude when answering questions. Gave three answers to my question and was not sure how to sort the issue I was having.

I am visiting Dominion road surgery Since 2012 for routine checkups. I would say their doctors (Dr.Basu & Dr.Karthak) are very friendly,kind and experienced in their field . In Past I always had a trouble with their receptionist as She hardly pick up the call & never followed up any queries or calls but Recently I visited and found out many changes in administrative which is much more professionalise. Specially my phone was answered within 1st attempt and appointment booked without any problem.In couple of days again I made call to know my test results as somehow it wasn’t showing on “Manage my Health” app and Dr.Karthak was the one who picked up the call and He transfer my call to Practice Nurse Jennifer then I provided my details and within 2 minutes I received my results via email which was prompt & hassle free and she followed up until my all queries solved . Thanks to Jennifer & Dr.Basu and I hope I will get the same service in future.