Sulco
117 Reviews
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
- Thursday8 AM–5 PM
About the Business
Sulco, Quality First, Quality Lasts - Sulco |
Contacts
Website
Call Us
+6492500086
1 Orb Avenue, Manukau City Centre, Auckland 2104
Hours
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
- Thursday8 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Cash only
- Same-day delivery
Recommended Reviews
Sean Du Plessis
21.10.2023
Sulco
If I could give zero stars I would. Being a technician in one of Aucklands largest dealerships, the service is non existent. Calling multiple reps with regards to tools. Either never show up or never answer my calls/texts. I have never needed to beg a sales rep to sell me something like I have with Sulco. I regret buying all my Milwaukee tools because the warranty process is soo painful. The rep never shows up to pick up the tools and when you get the tool back after a repair it is exactly the same. I should of gone with snap on tools instead. Do not even bother calling customer support as no one there knows how to do their job either.
Sophie Vaughan
10.09.2023
Sulco
Would not recommend doing business with this company. After sales service is disgusting, they have no care or regard for amending any issues. Avoid this company at all costs.
Johan Geertshuis
12.08.2023
Sulco
Pathetic service have been asking them to come collect a Milwaukee soldering iron for almost a year that has failed under warranty.The rep initially gave me covid excuses, then new rep told me I have to deal direct with Milwaukee, I called Milwaukee and they sent me straight back to Sulco saying they need to organize the return.The Sulco rep just wanted to argue that he knew Milwaukee's processes better than them but eventually agreed to come collect. Have called head office since and asked they follow up on it but still nothing.
Marcos Rearte
10.08.2023
Sulco
On January 19 I placed my order for a tool kit and paid for it. The seller who used to come through Upper Hutt told me that they would be there in a week and that they were in stock in Auckland. They haven't arrived yet. Every time I write to him, he tells me that they are in a container. The truth is that this is causing me problems since I use the tools to work every day. I hope there a retribution for this great inconvenience that I am having. I regret trusting this company.
Warren page
30.07.2023
Sulco
Dion Payne is the most cheerful and most helpful tools rep I have ever dealt with. It is a joy to have him come and sell his quality tools at really reasonable prices. There is nothing too hard for him to do and he and sulco as a whole will go out of their way to make sure you feel confident with your purchase.
justin irwin
25.07.2023
Sulco
Have dealt with Sulco for 30 plus years. Recent times worst service ever. No correspondence from anyone in regards to repairs or even quotes for new equipment. Machines fail within hours of them servicing it and no recall from them. Seems like any kind of customer service or care is out the window. It's a pity as their products are great. Owned now by a nig USA corporation so no care given now. Just take the money and run. Lost me as a client for life.
george
25.07.2023
Sulco
Terrible terrible service, every time I visit this place I know I'm going to lose time waiting around to be served, you look into the offices and they are just tapping at the computer while 5 customers wait in the showroom. Then you wait sometimes up to an hour for them to pick the tool. There isn't a more frustrating exercise than dealing with Sulco.
Jono Watts
21.07.2023
Sulco
Over promise and under deliverReps say they are going to follow up with issues and nothing ever gets done about the issues raisedWas charged a huge bill for a repair on a truck tyre changer only to get it back faulty again.When they're were asked to resolve the issue no one was willing to do anything about it.Very poor after sales service on machinery worth 40kHappy to take the sale but don't want to know about it if there is issues after the fact.Would avoid this company at all costs!F-
Dean Guilford
19.07.2023
Sulco
It’s like heaven for anyone who uses tools, likes cars and stuff, or has an interest in tools and equipment!Nice big showroom, massive equipment display area, and their warehouse looks massive (and full).I was served by Dan and it was like talking to a mate, friendly and knowledgeable and i ended up walking out with far more than i came in for (always a problem with me and these sorts of places!).
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1 Orb Avenue, Manukau City Centre, Auckland 2104
Sulco