Grahams Rd Medical Practice

Have been with Dr Colin Ding since 1980...and have looked forward to every visit...Awesome Doctor

Dr Ding is very informed, helpful and friendly. Staff (nurses and receptionists) also informative and very easy to deal with.

Very professional service from all staff. Doctors are very understanding and highly recommended.

After more than 12 months as a patient and 2 formal complaints to the Health and Disability Commission, we have left the practice. Two out of the three doctors, Dr Dy and Dr Pow, at this practice are plagued by prejudice. They are rude, dismissive and unprofessional and worst of all, speaking without knowledge on the disorders they are discussing, they are ignorant and poorly trained.In our last appointment Megan literally SCREAMED and YELLED at me with my 2 children present. She had a complete mental breakdown, ranting about her own suicidal feelings and that of her 15yo child because I raised concerns about my 10yo expressing suicidal thoughts. No treatment was provided for my child. She literally chased us out of the exam room into the waiting room screaming and acting like a mad women for all to see. My children (10 and 1 were traumatised). She has never reached out to apologise.I wish I were able to fully explain the depths of the mistreat we experienced at Grahams Road but would need to divulge very private information regarding our families health. Notes were poorly taken, mistakes frequently made and the beside manner" completely missing. We have not received treatment and support we desperately needed and that's another year of my sons life gone

I always liked this place, especially Colin, with his care and sound advice. If only I could go back.

been with them since 2002

Did not diagnose broken bones. Hand broken in two places and did not even send for an x-ray. Will be getting a new GP. Medical professional would be an overstatement

Nearly 4 years we have been apart of this amazing practice.! Our main doctor is Dr Megan Pow who has been phenomenal with myself and my toddler. I have needed some help with my mental health over the years and with all the worries that come with being a first time mum; Dr Pow has been nothing but kind, caring and understanding with every concern. No matter how small.The nurses are also amazing when helping me get my toddler to take his medicine whilst he was unwell and being quick and efficient with all his immunizations. All in all a brilliantly run practice with Doctors and staff who go above and beyond to help. Many thanks to the Dings for keeping such high standards at the practice and the team for being so amazing.

Excellent, very thorough and go the extra mile, been with him for 30 plus years. I now live out of town but I will not change doctors as the extra drive is worth it!

Extremely happy with approach towards me. Dr Colin was friendly,informative and helpful and I am very glad that I have visited him. Thank you and if I ever have to be back,then it will make me happy that it is you.