Remarkables Dental

Hadn't been to a dentist in about a decade and was a little nervous what it would be like but all the staff was extremely friendly and made me feel at ease.

Always a friendly welcome from receptionist. My hygienist is gentle and doesn’t butcher my mouth plus she sorted my gum disease so now I keep regular appointments to keep my gums healthy. Highly recommend this dental practice.

Chas was great - informative, provided options, and was quick and gentle with his work

I came to my appointment at 0820am, having driven two hours to get there only to find that Remarkables Dental had sent me a text message 10 minutes earlier saying they cancelled my appointment. The receptionist didn't even bother to apologise when I walked in.The day prior I spoke to the same receptionist when she rang to confirm the appointment and said I would be driving from 6am to make it on time. They never bothered to call me, complete waste of my time, would never go back. Shocking customer service.IN RESPONSE TO FEEDBACK - No you did not call my phone at all, there would of been a missed call. Nor did you attempt to call me again if I was to have heard the phone calling while I was driving and known not to continue on the drive. The receptionist was blunt and rude, she couldn't of cared less when I walked in

Always very good friendly service. Brian particularly has been amazing and understanding. Highly recommend

I have to say the reception lady is very impolite, she doesn’t even talk or look at people. I am the regular patient of their hygiene cleaning. She wants to charge me $193 but the website shows $193 for first visit new patient and $160 for regular patient. The reception lady said she have no idea about the price on the website. So I need to pay $193. Are you guys kidding? You have no idea about the information that posted on your company website?? After I showed her the website page she said that’s for patient who comes every 6 months. So for the patient who booked late appointments is defined as non regular patient?? What a joke. Don’t make excuses for yourself. I was book the appointment on Jan but the clinic cancelled it on the appointment date so I rescheduled for March.I just couldn’t believe it was the customer service of a clinic that has been running in Queenstown for years. What a shame. I only paid $160 in the end by the way.

Dr. Yee was really good, professional and knowledgeable. Front desk staff was casual and friendly, very cool.

Great service. Rachel was friendly, professional and informative, providing helpful suggestions and making me feel relaxed and at ease during my appointment.

Jo took the time to fully explain my options and did an excellent job of the work done.