SLEEPCITY-RONGOTAI

Bought a queen bed and headboard over two visits. Ash served us both times, good product knowledge, non-pushy sales manner. Pleasant experience, especially as he remembered us when we went to get a headboard 8 months after getting a bed.

We are very happy with our new bed. We visited Lyall Bay House of Beds looking for a bed that wouldn't make us overheat at night. The manager was excellent and showed us the cool touch fabric, gel infused beds. He set us up with gel topped memory foam pillows and left us to try the three different topper pad options of these beds after explaining the differences. We could lie down, relax and take our time trying them out without any sales pressure. We decided on the europlush option and it has transformed our sleeping experience. We ordered a customised base with drawers to store the sheets in and this has been excellent at giving us some much needed extra storage. The bed arrived after four weeks. Although we still get hot at night, it's not as overheated as our previous bed. You can definitely feel the cool touch fabric. What is a definite improvement is that you can't feel any partner disturbance and the memory foam gives you excellent support without any pressure discomfort. You fall asleep without all the jiggling to get comfortable. The new bed is much higher which was an unexpected bonus as we are both tall. Very satisfied with the good service and high quality fantastic bed.

I can highly recommend Sleeopcity-Rongotai and especially Suma the Manager. We received excellent service... there had been a miscommunication regarding a delivery date for a mattress we purchased for my son at Uni. Suma immediately resolved the delivery date, provided such amazing customer service and we are extremely happy customers. She went above and beyond in this situation. I will contact Sleepcity corporate offices and let them know. I highly recommend them as they do truly come through on service! It is rare in this day and age and I am thankful. Thank you very much! Christina

Absolutely fantastic service at House Of Beds in Rongotai with Ashu who spent quality time with us showing beds that would be suited to our needs and to suit our budget. He has a fantastic knowledge of the beds and materials used and went out of his way to make sure we got a good deal. We decided to shop around before deciding on a bed and visited one of the prominent bed stores in Thorndon, however there was no comparison in service and quality so we made our way back to House Of Beds in Rongotai to secure our bed of choice. Loving our new bed thanks Ashu. We would highly recommend this store.

Ashu is the salesman who dealt with us at HOB Rongotai. First with a double bed then a month later with the purchase of a headboard. He listens and recommends what is the best deal for you not the most expensive. He fixes delivery problems and actually got our bed delivered at express speed. He is knowledgeable and polite and a problem solver. Will definitely go back there.

Great price, great service, great bed!Ash was super helpful and friendly from when we first came into the store. Found the perfect bed and was even able to customise the base to include storage drawers. Highly recommend.

We bought a beautiful California King bed from them for our new house. We had amazing service including a bargain price and a free pillow! Service at the shop was terrific as were the two delivery men: friendly, funny and very competent. This is definitely the place we recommend for bed buying!Maggie and Eric Turner, Khandallah, Wellington.

I 100% recommend buying a bed from Sleep City in Rongotai. Seema was friendly and extremely helpful. I was shown a range of beds in all different price ranges and was able to take my time to decide what was best for us. I was desperate to get the bed delivered by a certain date. Today was delivery day and as promised they turned up right on time. I was so impressed with the service I received and have already been telling friends that it’s the place to go to get a new bed! I’m looking forward to my first sleep in my fabulous new bed tonight! Thank you. Charlotte

Sharing an amazing experience about the staff at house of beds! Store manager at lyall bay, Ash is a very good person and helped me finding right bed for fantastic price! His work mate lili is amazing too! Thanks so much team for helping me to buy my first brand new bed!! Cheers!