Waitakere Hospital

I find the staff and nurses excellent, very helpful and good at what they do. I speak with experience I'm there for transfusions once a month. The food is great, and fine to have, it's a clean and warm environment as l say I'm a frequent user.

Staff were excellent. Had a procedure done. Was easy and l was well informed. Thanks to Drs involved. Yummy food provided post procedure. Hospital taxi service delivered me and picked me afterwards for free. That was a blessing Aaa+++

Absolutely poor service, second time I have come here & the nurses at the front desk are very rude. Seems like they do not know what they are doing. Not sure if they are racist because of my skin colour. Would not recommend coming here for any medical reason.

Waitakere is a bit of a mixed bag, I have had to be there for three emergencies in the past three weeks, there are some very caring nursing staff but there is also so much frustration as we were often told nothing and left hanging waiting for help where medical staff were promised but never turned up. The common denominator is that the staff are run off their feet. and another peeve is how you have to pay when you need to park, its just so wrong on so many levels.

Saved my life, thank you. I couldn't imagine the stress you nurses go through, the stories you hear and how desensitizing all of that can be. I was admitted late February and felt most comfortable in the Emergency Unit room. Some nurses would stop by and have a quick word with me to cheer me up. It makes a difference. There was a blonde nurse in that unit, I can't remember her name.. But she really helped calm me down and reassured me that everything would be okay. I spent a whole week and a bit there. The photo I attached was me pointing at the room I was in and being grateful I got out. You're all doing god's work, thank you again. I appreciate life a lot more.

My 7 year old had surgery, from start to finish we had the best care! The receptionist, the nurses, surgeon and staff were all absolutely amazing and so helpful, kind and caring. Hospitals get a lot of stick but our experience was brilliant here! Thank you!!

Very bad experience I had here today. The women nurse (in her 40s/50s) at the reception in the emergency department around 2.30- 3.30pm today was so rude and she look like she don’t do not want to be there!! My daughter is in pain and all the nurse can say is that “you should give give her Panadol”. With due respect i have done whatever I can including giving her Panadol but she is still in pain and she is just 2 years old! How can you hire a nurse that is so inconsiderate and so rude towards a patient. Her character should be review by the hospital to be honest. Really disappointed with what I experience today

Our family visited Crystal Mountain- 80 Candia Road, Swanson, Auckland 0614 on 04/02/2023 by 11.10am. My mom faced an accident by 12.00pm. We took her into the hospital with a an expected head injury. The staff was really good, helpful and did a massive job. They were kind, took care of my mom and very helpful. Many Sonias there and I just remembered only that name as I was not in a good mood. I would like to appreciate the staff who could finish all the tests by 2.00pm. The lady doctor was so kind and lovely. Love the way they respect us understand and care us . Thank you.

I had an awesome stay at this hospital. Thank you so much to all the staff, great food and all the special people that work at this hospital.See you next time.Dan

I was in waitakere hospital emergency department, and I was looked after by nurse Josh, and he was amazing answered all my questions, professional and kind.Best serverice iv ever experienced at this hospital.