Dinsdale Medical Centre

I am not sick often but any time I have had an appointment here I have found them okay. It can sometimes be hard to get through on the phone though.Price for a visit is reasonable compared to some other practices where you pay for appointments

I took my 10 year old daughter in today for her covid vaccine. Despite having a booking we had not been seen 20 mins after our booking time. I asked the receptionist about this and was told “I’m not sure, the nurse must be taking calls”. It was then another 10 mins before we went in.The same receptionist wasn’t particularly friendly; almost every comment to other staff members sounded like excuses … much the same as those I received from her. I got the impression $$ is more important than customer experience.Nurse was really nice and so was the other receptionist, who checked my daughter was ok after the 15 min wait after the jab.I wouldn’t recommend this clinic - not very welcoming for those who are generally not feeling at their best when visiting.

Dr. Hassan, Dr. Tam and Dr. Bela are all awesome. I had a phone consultation with Dr. Hasan for my twins i was telling him the symptoms and he told me to come to the clinic and see the twins.. he is awesome.The time i put this review was the time i havent met Bella.. Bella is awesome she is one of the best.

Rude rude rude service. The receptionists and doctors are very rude showing no empathy to the patients. Such a terrible medical centre. The only two people I should remove the list is the nurse and Dr. Bella - they are really kind and professional. It would be so nasty if I say anything more about others and I don't want to show their culture on my writing. Hate you all.

Last Friday, I became a new patient at this medical centre, and it was a very nice experience. The receptionists were lovely, and the doctor I saw, Doctor Gordon Tam, was very nice and welcoming. Despite being an older building, I found the medical centre, comfortable and family orientated. I would definitely recommend it to friends and family.

when I see my doctor it’s like he wants me gone within the minute I get there (or the minute we start our call) and he doesn’t even help. the solution to every problem - not that he finds the problem, is medication. This is not everyone there by any means only one in specific but as a highlight the other Dr there Dr Bella is so caring and empathetic, exactly what u need when your not well. Allways does her best to help you - goes above and beyond. The nurses are also lovely and very helpful.

Cut my losses with this practice, quite hard to work with whether the reception or the manager. I understand covid and flu seasons are factors to being seen but to outright cancel appointments? Only reason they agreed to slide me in was to get me off the phone to then not even follow through with that appointment.Dr Bella 10/10Amazing to work withReceptionist 1/10 but because she was a trainee 2/10Manager 0.5/10hard person to work with so just avoid

Dr Tam is amazing and the rest of the clinic team are lovely to deal with

It rang and rang got put on hold by the council machine on hold for 15 minutes. No answer terrible customer service.