Nelson Caravans

We just purchased and taken delivery of a Swift Basecamp. The caravan is fantastic. Vern at Nelson Caravans was awesome to deal with and the service professional and friendly. With all the hassles of doing business during COVID-19 he was awesome. I have no hesitation in recommending Nelson Caravans.

Purchased a caravan September 2018 from Paula. No problems with the purchase procedure. We have had 18 issues with the caravan Swift 580 Eccles since. The major problem being a water leak in the shower that took 5 months and 8 visits to repair. We are now left with damage to the panelling. The company has no solution to fix this. All acrylic windows required replacing due to scratching. Battery required replacement. We would not recommend these vans for permanent living. They're too light and fragile. The follow up was terrible. Paula lost interest as she had sold the business. Vern, new owner has been good but didn't really want to know about it. Overall a very bad purchase and follow up experince. Causing a great deal of stress and anxiety.

Awesome, Vern is the best, very professional and friendly. Gave us an excellent video tour of the caravan. A great place to buy from.

What a wonderful business to deal with. Very obliging and fantastic service, they made an excellent job of sealing our shower and at short notice. Highly recommend them , we will be happy to return.

Vern kindly helped us with a warranty transfer. He didn't have to, he went above and beyond. Highly recommend!

Bought a new Swift caravan from Vern at Nelson Caravans. We are from Scotland and are over for 6 months touring your fantastic country. From our first meeting to picking up the Caravan , this company were the Biz., nothing was too much bother from Vern and his team. Plus he gave us a very good price buying the caravan

I wish I could give Vern and his team more than 5/5. Despite having staffing issues because of covid, and just being so busy anyway, he was still able to get our caravan back on the road two days earlier than promised and $600 under estimate after we gave him two days notice of a very urgently required repair. Nothing was a problem and he over delivered on his promise. He saved our holiday. When I need a new caravan I’ll cheerfully travel from Hamilton (home) to deal with Vern again